We will be recruiting for this position at the upcoming JobNATION job fair Yangon on 21st -March-2026 at Novotel Hotel Yangon. 

If you apply for this job now and are shortlisted, then please come to the jo fair and we will have an interview booth ready for you. 

A Senior Service Associate is responsible for delivering excellent customer service, supervising daily service operations, and supporting the team to ensure smooth and efficient service. 

• Provide professional and friendly service to customers in the dining area. 

• Take customer orders accurately and ensure timely delivery of meals and drinks. 

• Ensure service standards, cleanliness, and hygiene are maintained in the dining area. 

• Supervise and guide to Junior Associate during service operations. 

• Assist in training new staff on service procedures and company standards. 

• Handle customer inquiries and resolve complaints in a professional manner. 

• Coordinate with the kitchen and other departments to ensure efficient service. 

• Ensure proper table setup, clearing, and resetting according to service standards. 

• Perform other duties assigned by the Restaurant Manager or Supervisor. 

• High school diploma or equivalent. 
• Minimum 2–3 years of experience in restaurant or customer service operations. 
• Good communication and interpersonal skills
• Basic knowledge of hygiene and service standards. 
• Willingness to work shifts, weekends, and public holidays
• Strong customer service mindset and problem-solving skills.