Provide first level contact and convey resolutions to customer issues Mainly answer phone calls professionally and handle customer complaints (both technical and non-technical) Respond to customer’s general inquiries billing and also provide product and service information to customers Route calls to appropriate resource and follow up customer calls when necessary and also keep records customer’s feedback Keeping records of customer interactions, transactions, comments, and complaints. (Ticketing System) Monitor the installation customers and weekly pending installation customers report to Department Head and Other Senior Manager. Arrange the to work 24/7 call center duty assigned and control. Communicate with other Card Operation & support teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Knowing regard with products. Adhering to all bank policies and procedures. Handle responses via the Chabot/Virtual Assistant
Job Description Plan and execute effective sales strategies for nationwide sales team Leading nationwide sales team members to achieve sales targets Monitor and analyze performance metrics and suggest improvements Prepare monthly, quarterly and annual sales forecasts Perform research and identify new potential Super Agents, Agents and new market opportunities Provide timely and effective solutions aligned with market needs Implement an effective distribution model nationwide. Set monthly sales targets, design performance-based incentives and monitors sales performance.
Roles Strategize and take initiative on uplifting and managing A bank’s portfolio; this involves ideating, developing and managing the campaigns Be in charge of looking for potential’s client/merchants to acceptance and potential promotion and branding/visibility efforts Get involved in ideation process to promo and particular campaign to uplift and brand exposure and app usage throughout the A bank network Be in charge of companywide CSR strategic direction in terms of planning, executing the event, and budget control Report market update and news on competitors together with market research agency and solitary Personal Attribute Able to work together with teams and in solitary With Can-do attitude and being accountable and responsible for project assigned Excellent written and verbal communication skills with the ability to present findings and interact with stakeholders at all levels as well as with interdepartmental divisions
Job Description: Implements, maintains, and reviews payroll processing to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions. Ensures accurate and timely processing of payroll updates including new hires, terminations, Transferring and changes to pay rates. Prepares and maintains accurate records and reports of payroll transactions. Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices. Facilitates audits by providing records and documentation to auditors. Identifies and recommends updates to payroll processing software, systems, and procedures. Leading and instructing for betters plans of process about Compensation and Benefit Performs other duties as assigned.
A Bank (Ayarwaddy Farmer Development Bank) has been calling candidates for Management Training Batch 3. The training has been calling for both A Bank Employees and Non-ABank Employees. Every shortlisted candidates will have a chance to participate in a Test with the following subjects. Numerical and Computing Knowledge Test (Mathematics Test) Fundamental English Language Test Acknowledgement of Managing Agile Organization and People Test (Management Test) Business Banking Test (Banking Economics) Basic Banking Test (Banking General Knowledge) - Any shortlisted candidates who has passed and accomplished the test will have a chance to attend "A Bank Management Classroom Training" for 2 months. After the classroom training has accomplished, candidates will have to serve in respective departments or branches for 6 months as a Job Rotation. - When candidates have successfully passed and accomplished the 2 months of "A Bank Management Classroom Training" and "6 Months of Job Rotation in respective branches or departments", they will be hired as a "A Bank Employee with 2 years Contract".
Job Description: - Develop and execute project plans, including defining project scope, goals, deliverables, and required resources. - Collaborate with stakeholders to identify project objectives and requirements, ensuring alignment with business goals and strategies. - Manage project budgets, resource allocation, and project timelines, ensuring adherence to financial and time constraints. - Coordinate and lead cross-functional project teams, ensuring effective communication, collaboration, and accountability. - Monitor project progress, identify risks, and implement mitigation strategies to address issues and ensure project success. - Conduct regular project status meetings, provide updates to stakeholders, and prepare comprehensive project reports. - Ensure compliance with regulatory guidelines, internal policies, and industry best practices throughout the project lifecycle. - Foster a positive and productive work environment, promoting teamwork, innovation, and continuous improvement. - Manage relationships with external vendors, ensuring they adhere to contractual obligations and deliver high-quality solutions. - Evaluate project outcomes and lessons learned, identifying opportunities for process improvement and sharing best practices.
22 Nov 2023
- ဝန်ထမ်းများအား ကြည့်ကြပ်ပေးခြင်း၊ ဘဏ်လုပ်ငန်း Process များ အဆင်ပြေချောမွေ့နေစေရန် ဘဏ်ခွဲတာဝန်ခံနှင့်ပူပေါင်းဆောင်ရွက်စေခြင်း။ - ဘဏ်ပတ်ဝန်းကျင်အား သန့်ရှင်း သပ်ရပ်စွာထိန်းသိမ်းစေခြင်း နှင့် - ဘဏ်ခွဲ ဒုတိယ တာဝန်ခွဲ လက်ငန်းဆောင်တာများ အား ဆောင်ရွက်ရမည့် ရာထူး ဖြစ်ပါသည်။
• Create integrated marketing campaigns based on market segments to gain new customers and build repeat business • Supervise the execution, monitoring and measurement of marketing campaigns and their success • Ensure campaign implementation follows organizational guidelines • Recruit and train talent for the successful implementation of marketing campaigns • Compile regular reports of campaign performance and results • Improve new campaigns using data and feedback from existing and previous projects • Organize trade shows, exhibitions and promotional events including writing and proofreading marketing copy, as well as recruiting designers, animators and printers
Drive interest income and other fees for the bank by building and managing relationship with corporate clients, individuals Identifying cross-selling and up-selling opportunities Prospect potential clients; acquire the new account; identify clients’ needs, financial requirements and turn prospects into successful deals Work closely with various functions of the bank such as branches, retail banking, trade and credit teams to uncover and fulfilling the needs of the customers Attend occasional events for networking purposes and promote Bank’s Brand in the business community and associations Able to handling process & loan case, credit write up, credit & risk assessment financial ratio calculation, credit analysis, term sheet preparation & loan documentation. Customer service is essential & branch operation knowledge is more preferred FI knowledge is an advantage Able to meet the KPI and timely report as per reporting channel