Tallying up cash balance totals at the end of the day Save & check all claim documents before sending them to the Insurance company for daily reimbursement; Thoroughly understanding and follow payment and cash handling policies and procedures; Submitting reports on incoming and outgoing cash, debit, and credit transactions Providing change for cashiers and ensuring each till is supplied with enough money for the shift Understanding the Insurance and direct billing services and knowing clearly all signed terms; Training new cashiers Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc. Liaising with management to ensure operations run smoothly
Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative Preparing and managing monthly, quarterly and annual budgets for the Marketing department setting, monitoring and reporting on team goals Analysis of customer research, current market conditions and competitor information Design branding, positioning and pricing strategies and develop and implement marketing plans and projects for new and existing products Expand and develop marketing platforms, including social media platforms Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material) Working closely with sales team, enabling them to meet their commercial objectives by providing them with appropriate tools, material and presentations Guiding day-to-day activities of marketing team and analyzing consumer behavior and determining customer personas Ensuring that the marketing objectives are implemented by marketing team Work closely with product management/strategy team to define marketing material and programs Monitor competition (acquisitions, pricing changes and new products and features) Ensuring that the marketing objectives are implemented by marketing team Work closely with product management/strategy team to define marketing material and programs Manage social media reputation and recognition and undertake continuous analysis of competitive environment Build a strong relationship with business partners, agencies and clients Focus on developing the brand’s financial performance, image and positioning compared to competitors Coordinate sales and marketing efforts to boost brand awareness Participate in the quarterly and annual planning of company objectives
Business Development, Partnership and External Relations To identify opportunities for business growth and support management based on those opportunities in order to meet and exceed company’s goals, onboarding of new partners, keeping good relations with partners and related associations • Analyzing current and past market data and providing support for management to meet company’s goals • Working closely with various teams on market research plans and identify new opportunities • Assisting on onboarding of new partners and keeping good relationship • To build good relationship with FRD, IBRB and other associations
To create an effective working environment so that business goals can be met. Responsible for the successful initiation, planning, design, execution of projects and resource management efforts to ensure projects align with department and divisional goals, and strategic outcomes with A Insurance objectives Facilitate processes to design and document strategic goals, outcomes and related projects. Oversee development of project plans aligned with strategic objectives Develop, promote and maintain standards and tools for portfolio and project management, with the goal of delivering every project on time, and within scope Oversee creation and maintenance of project scope documents to ensure effective planning and define and manage risks, performance, roles, resources, communications, and quality Support leadership team in monitoring the scope, quality, schedule and cost of the strategic portfolio, including working with directors and project leads to review and assure delivery of all major strategy and project deliverables and milestones Facilitate communication and negotiation with leadership and other key strategy stakeholders, including regular reports and strategy progress meetings
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints. Administration & Human Resources Management Ensure smooth running of all administrative functions in the country office. Supervise all travel and hotel arrangements for staff and visitors, including visas and work permits as applicable. Training, Development and Performance Maintenance Undertake employee training and development and make recommendations. Oversee the coordination and implementation of annual performance reviews. Employee Relations Coach, counsel, and discipline employees. Work with senior management to resolve employee relations issues pragmatically. Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair. Initiate, coordinate, and enforce systems, policies, and procedures.
Insurance Underwriting Check, keep track and manage financial budgets and spending. Monitor and introduce improvements to the work process. Supervise and lead the policy processing team. Take part in organisation-wide projects. Ensuring that all teams under the unit function smoothly and staff are assigned and managed effectively and efficiently in line with the company’s policies. Details understanding of every operational process. Check and verify premium, commission and policy. Coordinate and cooperate with other units and departments to ensure smooth operation of the company. Ensure that all teams; underwriting, admin, HR comply with company’s risk management policies. Perform any other duties and responsibilities assigned and directed by direct superior. Other Responsibilities To check daily case income, register and prepare monthly income report and regulatory reports. Monitor track and report performance of the regional operarion team and report to Respective Head of Deaprtment at Head office. Develop regional sales plans and targets in alignment with the organization objectives. Lead the sales teams in various locations by managing daily sales operations in order to meet sales targets.
Responsible for accurate month end closing procedures with supporting schedules. Prepare all general ledgers, cash book, accounting journal entry. Review Data entry from account payable & receivable team and posted Intercompany Balance receivable/payment reconciliation. Perform other duties as assigned by Cheif Accountant.
Provides a motivational learning environment and experience to agents in both face to face and field learning situations. Implement Farmers Agency Training curriculum to develop new and existing agents. Establishes continuous improvement systems that allow knowledge transfer and behavioral development to flourish and respond to a changing marketplace. Measures agent performance against standards to ensure program effectiveness. Provides regular feedback to business units about existing programs and development of new programs. Performs administrative and other miscellaneous office duties as assigned. Provide feedback on training materials for improvement. Maintain a database of all training materials. Conduct training through physical classes, virtual trainings, audio recording and E-learning. Coordinate and monitor enrollment, schedules and required support. Generate daily, weekly, monthly report to Principal as request.
Conduct in-depth research on industry-related topics in order to develop the content. Develop content writing and copywriting work. (Website, Facebook, Instagram, LinkedIn, Telegram, Viber, YouTube, Messaging platforms etc.) Develop the scripts for all kinds of marketing campaigns and marketing collaterals (campaign-related script, testimonial script, interview script, corporate profile, products’ pamphlets, brochures, sales sheets, etc) Execute writing clear and attractive copy and visual wordings with appropriate tone of voice, format and style for each purpose and must deliver value-added contents (In MM & ENG) Understand different target audiences to adjust different tone of voices Translate and transcribe from ENG to MM, MM to ENG for all the contents and scripts created. Proofread for accuracy and quality contents across all channels. Content brief to design team and work closely with related departments