1. Conduct and analyze TNA results and report to Assistant HR GM. 2. Manage to improve the competency and performance of employees through the L&D programs, measured and controlled by Performance evaluation and KPI results. 3. Develop and implement learning strategies for the overall development of ARH employees. 4. Review and report performance evaluation and KPI analysis results to Assistant HR GM. 5. Lead the development and continuous improvement of a training strategy ensuring strategic alignment of training and development with business goals. 6. Collaborate with Assistant HR GM to create a career development plan and career paths for ARH employees. 7. Report the L&D summary to Assistant HR GM monthly, quarterly, and yearly. 8. Undertaking duties and responsibilities assigned and directed by superiors of the HR (L&D) department.
Serve as the first contact with users who need technical assistance via the ticketing system, phone, or email. Installation, diagnosing and servicing the problem of customers’ printers and all IT equipment. Interact in a professional manner and establish good relationships with customers and fellow employees. Assist in IT infrastructure projects and documentation of manuals, etc. Manage inventory of corporate IT assets, including hardware, licenses, contracts, peripherals, components and helpdesk tickets in a timely manner Following up with users to ensure full resolution of issues Normal work hours and standby support (off-hour support on rotational basis and occasionally weekend support) Provide technical support on-site or via remote access to service issues and IT support requests Ad-hoc duties assigned by supervisor
Accept complaint by form/ phone directing to be solved by Engineering Assistant or concerned engineer. Ensure data processing after solving it to be analyzed by the concerned unit head. Arrange for various administrative works of the all units. Send the quotation of spare parts to Sale & Procurement department to be bought with Capital Expenditure Form after approved it by COO/ HOD. Entry the cost of spare parts in the computer system to keep the history record of machine or equipment to analyze the yearly maintenance cost. Get daily management log books written by the unit/ section heads and propose them to HOD. Send back it all to concerned unit/ section heads after checked by HOD. Send daily HOD’s management log book to COO office and take it back after checked by COO. Monthly take out the office support materials from procurement store regarding to designated date. Undertake duties and responsibilities assigned and directed by senior office assistant up to HOD.
Execute and cooperate closely to apply the related policies, procedures of medical equipment and medical gas system to meet effective, efficient and safe operations of the hospital regarding to Myanmar National standard and, energy saving guidelines. Prepare and propose monthly summary report to the immediate supervisor related to preventive and corrective maintenance regarding to cost-effectiveness and life span efficiency. Cooperate with IT department and medical division to improve Hospital Information system such as RIS, and LIS, etc. Collect data to prepare yearly budget plan for all related operations to ensure that operational requirements of the hospital are met, and propose to the immediate supervisor. Cooperate to calculate the estimated cost of related systems cooperation with Planner/ Design Engineer for in-house renovation/ project. Be responsibility and accountability to take care and maintain the equipment and machines not to be lost or damaged under your control due to human error. Initiate to inquire new technology requirements in the related operations aspect of hospital functions where appropriate. Regulate that all operational and / or maintenance works with respect to meet Environmental and Social safety, HSE, Life and Fire safety, and infection control guidelines. Lead and propose renovation/ project status and completion according to existing and upcoming projects. Communicate and establish working relationship with key internal and external relationships such as personnel from all divisions, government officials, suppliers, contractors and consultants to get good service. Arrange the daily duty assignment to do time management for corrective and preventive maintenance works and analyze monthly complaints to reduce breakdown frequencies. Create equipment inventory updated list and collect all maintenance records to analyze regarding to Life Expectancy of Equipment in ARH. Manage to be proper handling manpower of the engineering team to get good performance and avoid overstaffing and understaffing under a unit. Undertake duties and responsibilities assigned and directed by assistant general manager and HOD.
Be responsibility and self-accountability to take care and maintain the spare parts and hand-tools which are not to be lost or damaged due to human error under the unit. Comply that all operational and / or maintenance works with respect to meet Environmental and Social safety, HSE, Life and Fire safety, and infection control guidelines. Participate to make sure the daily corrective and preventive maintenance actions to meet with quality objective and the yearly planner. Fill the data in the concerned record forms. Undertaking duties and responsibilities assigned and directed by senior engineering assistant up to HOD. Be responsibility and self-accountability to take care and maintain the spare parts and hand-tools which are not to be lost or damaged due to human error under the unit. Comply that all operational and / or maintenance works with respect to meet Environmental and Social safety, HSE, Life and Fire safety, and infection control guidelines. Participate to make sure the daily corrective and preventive maintenance actions to meet with quality objective and the yearly planner. Fill the data in the concerned record forms. Undertaking duties and responsibilities assigned and directed by senior engineering assistant up to HOD.
Propose and execute Talent Acquisition policy and procedure and ensure for its compliance. Execute the recruitment strategy and provide required support to immediate superior in order to fulfill the talent requirements of ARH. Propose manpower budget in alignment of recruitment strategy by identifying the data sources to perform manpower gap analysis. Provide coaching and guidance to subordinates to become talent acquisition strategic partners that align with organizational strategies. Overview analysis on labor market of health care service industry and develop proper employee retention plan. Monitor the employee orientation of new joiners in cooperation with L&D Dept in order to enhance workplace awareness. Overview and conduct exit interview process and analyze feedback and data in order to support the employee retention plan of ARH. Prepare and propose data for annual and monthly reports for providing effective feedback and suggestion to support HR strategy. Undertake duties and responsibilities assigned and instructed by immediate superior of HR Division.
Serve as the first contact with users who need technical assistance via the ticketing system, phone, or email. Installation, diagnosing and servicing the problem of customers’ printers and all IT equipment. Interact in a professional manner and establish good relationships with customers and fellow employees. Assist in IT infrastructure projects and documentation of manuals, etc. Manage inventory of corporate IT assets, including hardware, licenses, contracts, peripherals, components and helpdesk tickets in a timely manner Following up with users to ensure full resolution of issues Normal work hours and standby support (off-hour support on rotational basis and occasionally weekend support) Provide technical support on-site or via remote access to service issues and IT support requests Ad-hoc duties assigned by supervisor
1. Reviewing the training syllabus and courses. 2. Prepare the L&D budget and yearly master plan and coordinate with Assistant HR Manager. 3. Coordinate with ARH managers, HR executive, and Assistant HR Manager to conduct the Training Need Analysis (TNA). 4. Summary training records, and TNA results and report to HR Managers. 5. Organize the orientation training and other in-house or outsourced training coordinates with Assistant HR Manager and HR Executive. 6. Undertaking duties and responsibilities assigned and directed by superiors of the HR (L&D) department.
Design and implement business applications and solutions that will meet users’ requirements. Provide post-implementation maintenance support and operation of business applications. Collaborate with teams or vendors to design and develop solutions including proof of concepts. Work with stakeholders to establish consensus on objectives, requirements and deliverables Take lead to coordinate IT project delivery and working with external vendors or partners to establish the desired and stipulated project priority and timeline to meet the business operations Identify opportunities to improve the efficiency of IT processes Oversee the day-to-day IT operations in accordance to IT policies, SOP and technology standards. Manage stakeholder expectations and ensure the agreed Service Level Agreements are met. Assist to develop and keep track of the annual IT operating budget.