Serve as the primary contact on behalf of AYA SOMPO with Japanese-speaking clients, partners and stakeholders. Provide exceptional customer service by understanding client needs and offering tailored insurance solutions. Target industries include manufacturing, trading, logistics, construction, banking, education and government organizations. Translate business documents, presentations and communication materials between Japanese and English/Myanmar (as required). Facilitate smooth communication between local teams and Japanese counterparts. Assist in identifying business opportunities within the Japanese market segment. Support the sales team in delivering presentations and proposals to Japanese-speaking clients. Handle insurance claims, queries, and policy changes for Japanese clients. Ensure proper documentation and compliance with internal and external regulations. Provide insights on Japanese culture and business etiquette to ensure effective collaboration and relationship building. Promote cross-cultural understanding within the team.
Conduct building and property risk assessments for commercial and industrial risks. Assess building construction, structural condition, materials, age, alterations, and general physical condition. Identify potential building and structural risks, including those related to seismic and other natural catastrophe exposures. Prepare risk assessment reports with clear findings and practical recommendations. Conduct site inspections and verify relevant building and property information. Support Underwriting, Claims, and Business Development teams on risk-related matters. Support assessment of fire, electrical, mechanical, occupancy, storage, and other property risks when required. Keep updated on relevant building standards, risk engineering practices, and insurance requirements.