Lead the end-to-end recruitment process across all business units. Develop and implement effective talent acquisition strategies to meet hiring needs. Partner with hiring managers to understand workforce requirements and provide recruitment solutions. Source candidates through LinkedIn, job portals, social media, referrals, and other recruitment channels. Conduct candidate screening, interviews, and coordinate the selection process. Build and maintain a strong talent pipeline for current and future hiring. Strengthen employer branding through recruitment campaigns, career fairs, and university engagement. Monitor recruitment performance and prepare hiring reports and recruitment metrics. Lead and coach the Talent Acquisition team to achieve hiring targets. Ensure an excellent candidate experience and compliance with company recruitment policies.
Install, configure, and troubleshoot POS systems, barcode scanners, receipt printers, cash drawers, and retail devices. Provide onsite and remote support for retail stores, warehouses, and head office users. Provide Level 1 and Level 2 Help Desk support. Troubleshoot desktops, laptops, Windows OS, Microsoft 365, printers, and peripherals. Support Windows Server, Active Directory, File Servers, NAS, backup systems, and virtual environments. Monitor and maintain on-premise servers and cloud infrastructure. Perform backup, restore, patching, preventive maintenance, and disaster recovery activities. Support routers, switches, WiFi, VPN, CCTV, DVR/NVR, and network infrastructure. Coordinate with software vendors, cloud providers, ISPs, and external support teams. Participate in infrastructure projects, UAT, deployments, and technology rollouts. Research and explore new IT solutions, devices, cloud services, automation tools, AI solutions, and emerging technologies. Support digital transformation initiatives and ad-hoc IT projects assigned by management.
Assist in developing and managing new product lines or brand extensions. Monitor product performance and gather feedback for continuous improvement. Assist in the development and implementation of marketing campaigns. Conduct market research to gather data on consumer trends, competitor activities, and market conditions Prepare and submit regular sales reports (daily, weekly, monthly) to the leader. Analyze sales data to identify trends, opportunities, and areas for improvement. Monitor stock levels and coordinate with suppliers to ensure timely replenishment. Assist in managing stock allocations to different stores based on sales performance and demand forecasts. Ensure that products are displayed according to principle guidelines and promotional plans. Gather and analyze customer feedback to understand preferences and behaviors. Communicate effectively with cross-functional teams, including e-commerce, front-line, and digital marketing.
Create and execute a strategic plan for brand development. Work with Brand Principals to deliver brand positivity, market expansion, product launch, and sales growth. Coordinate and collaborate with different cross-functional departments to bring results. Identify opportunities and market trends of fashion to maximize market penetration for Retail, wholesale, E-commerce, and Distribution through product segmentation strategies. Monitor stock movements, and analyze sales figures and purchasing behavior to accurately forecast future sales and thus stock requirements. Manage and communicate a weekly sell-in, sell-out, and sell-through process to maximize the effectiveness of merchandising decision-making. Determine the right pricing strategies for retail and wholesale to meet targeted profits. Managing weekly size, range, and assortment analysis for repeats and new season collections. Manage and develop a rolling 12-month product launching, e-commerce, and digital marketing plan. Analyze merchandising reports and shipment analysis to review business results and develop appropriate strategies. Build an in-depth understanding of the insight of targeted customers. Perform sales, profit, and gap analysis to support buying decision-making and optimal utilization of space. Ensure a professional service cycle from order to delivery to payment collection by coordinating with Suppliers, the Logistics Department, and the the Finance Department. Review sales, space, stock, profit performance, and trends to maximize sales and margin. Lead and manage Merchandising, Sales, and Retail Teams to meet their KPIs.
Manage retail staff, including cashiers and people working on the floor. .Check the products before the opening and closing of the store/ Conduct & Monitor day to day stock in Out process Encode the delivered or ordered materials or products .Assist the customer with their demands, suggestions and complaints. .Communicate with the Brand manager regarding the sales, employees and other important matters. Organize and distribute staff schedules. Help retail sales staff achieve sales targets. Manage different departments within the store.