Job Summary The HR Manager is responsible for overseeing all Human Resource functions, including recruitment, employee relations, performance management, training & development, policy implementation, and HR budgeting. The role ensures that HR strategies and operations align with the company’s business objectives while maintaining compliance with labor laws and organizational policies. Key Responsibilities 1. Recruitment / Talent Acquisition Develop and implement HR strategies, manpower planning, and workforce management initiatives. Manage end-to-end recruitment and selection processes to fulfill organizational staffing requirements. Prepare and update job descriptions and organizational structures. Conduct candidate sourcing, screening, interviewing, and hiring processes. Develop talent acquisition strategies to attract qualified and high-performing candidates. Oversee onboarding, orientation, and probation processes for new employees. Maintain employee records and HR databases accurately. 2. Employee Relations Maintain positive employee relations and promote a healthy working environment. Handle employee grievances, disciplinary actions, and workplace conflict resolution. Develop employee engagement and retention programs. Provide counseling and guidance to employees and department managers. Support managers in handling employee performance and behavioral issues. Ensure fair and consistent implementation of company policies and procedures. 3. Performance Management Develop and implement performance management systems and appraisal processes. Establish KPI (Key Performance Indicators) and performance evaluation frameworks. Conduct annual performance reviews and probation evaluations. Monitor employee performance and recommend improvement plans where necessary. Prepare performance analysis reports for management review. Coordinate performance improvement plans (PIP) and career progression initiatives. 4. Training & Development Conduct Training Needs Analysis (TNA) across departments. Organize and coordinate internal and external training programs. Develop employee competency, leadership, and career development programs. Monitor and evaluate training effectiveness and employee learning outcomes. Support succession planning and talent development initiatives. Maintain training records and development plans for employees. 5. Policy Development & Compliance Develop, review, and update HR policies, procedures, and employee handbooks. Ensure company compliance with labor laws, regulations, and internal policies. Conduct HR audits and maintain proper HR documentation. Implement HR SOPs and compliance procedures effectively. Advise management on legal and compliance-related HR matters. Ensure confidentiality and proper handling of employee information. 6. Budgeting & Cost Control Prepare and manage the annual HR departmental budget. Monitor recruitment, training, employee welfare, and HR operational costs. Implement cost control and cost-saving initiatives within HR operations. Analyze HR expenses and provide budget performance reports to management. Ensure effective utilization of HR resources and expenditures.
Key Responsibilities;
Office Administration Management
• Manage and supervise overall office administrative operations. • Develop and implement office policies and procedures. • Oversee office supplies, stationery, and administrative inventories. • Ensure office cleanliness, discipline, and proper workplace organization. • Coordinate staff support services including accommodation and transportation. 2. Facility & Asset Management • Supervise office buildings, facilities, furniture, equipment, and company assets. • Plan and monitor preventive maintenance schedules. • Coordinate with vendors, suppliers, and service providers. • Monitor repair and maintenance costs. • Maintain fixed asset records and inventory lists. 3. Generator & Fuel Management • Oversee company generator operations and maintenance. • Monitor generator fuel stock (diesel/petrol) on a daily basis. • Control fuel issuance, fuel consumption, and fuel balance records accurately. • Maintain generator running hour records. • Prepare and submit fuel usage reports to management. • Prevent fuel wastage, leakage, and unauthorized fuel usage. • Schedule generator servicing and preventive maintenance. • Ensure emergency power backup readiness at all times. • Coordinate with fuel suppliers to ensure timely fuel delivery. 4. Transportation & Logistics Coordination • Supervise company vehicle operations and usage. • Monitor vehicle maintenance and fuel consumption. • Coordinate driver management and transportation arrangements. • Support logistics and delivery coordination activities. 5. Reporting & Documentation • Prepare monthly administrative reports. • Submit fuel consumption, maintenance, and expense reports. • Maintain contracts, vendor agreements, and administrative documents systematically. • Ensure proper filing and record management.
1. Market Research & Consumer Insight • Develop a strong understanding of market trends and consumer behavior to support campaign strategy. • Conduct market research, competitor analysis, and audience segmentation • Analyze consumer behavior, trends, and campaign data • Work with Insight and Data teams to generate actionable insights • Apply market insights and consumer behavior data (e.g., seasonal demand trends) provided by Insight and Data teams to develop relevant campaign strategies 2. Campaign Strategy Development • Develop integrated marketing strategies across digital, OOH, POSM, events, and PR • Define campaign objectives, messaging, positioning, and channel mix • Design go-to-market (GTM) strategies aligned with business goals 3. Campaign Planning & Framework • Design full campaign architecture including funnel, customer journey, and channel roles • Develop campaign timelines, milestones, and execution frameworks • Define campaign phases (awareness, engagement, education, conversion, retention) • Ensure campaign plans are aligned with budget, resources, and deliverables 4. Strategy to Execution Translation • Translate strategy into clear campaign briefs for Creative, Digital, and Activation teams • Define content direction, channel roles, and execution priorities • Ensure all teams clearly understand campaign objectives and deliverables • Ensure consistency of campaign messaging and execution across all channels 5. Cross-Functional Leadership • Lead alignment across Creative, Digital, POS/Event, PR, and Data teams • Act as the central point of campaign direction and decision-making 6. Client & Proposal Strategy • Support Business Development in pitch strategy and proposal development • Present campaign strategies, frameworks, and recommendations to clients • Provide strategic consultation aligned with client business objectives 7. Performance & Optimization • Define campaign KPIs and measurement frameworks • Work with Performance & Insights Analyst to track and optimize campaigns • Recommend improvements based on performance data and insights • Interpret campaign performance reports (before, during, and after campaigns) to refine strategies • Use performance insights to guide strategic adjustments and recommend new or supporting campaigns when necessary • Provide strategic direction for long-term and short-term campaign adjustments.
Job Summary The Procurement Manager is responsible for planning, sourcing, negotiating, and purchasing goods and services required for the company’s operations. This role ensures cost-effective purchasing, quality assurance, timely delivery, supplier management, and inventory control, particularly for operational and POSM , Marketing & Promotion related items. Key Responsibilities & Accountabilities 1. Procurement Planning & Strategy Develop and implement procurement strategies aligned with company objectives. Prepare annual procurement plans and purchasing budgets. Forecast purchasing requirements for operational and POSM items. Identify cost-saving opportunities and process improvements. 2. Purchasing Operations Manage the full procurement cycle from Purchase Requisition (PR) to Purchase Order (PO), delivery, and payment processing. Review and approve quotations, comparisons, and supplier selections. Ensure timely procurement of materials, equipment, and services. Monitor purchasing schedules and delivery timelines. 3. Supplier & Vendor Management Source, evaluate, and maintain reliable suppliers and vendors. Negotiate pricing, payment terms, contracts, and service agreements. Conduct supplier performance evaluations regularly. Maintain strong supplier relationships to ensure continuous supply and service quality. 4. POS Items & Operational Procurement Responsible for purchasing and monitoring operational POSM -related items including: Packaging materials Printing materials Receipt paper rolls Menu books and promotional items Uniforms and staff supplies Signage and branding materials Cleaning and disposable items POSM accessories and supporting equipment 5. Inventory & Cost Control Monitor stock levels and maintain optimal inventory levels. Establish reorder points and minimum stock requirements. Prevent stock shortages and overstock situations. Conduct cost analysis and budget variance reporting. 6. Compliance & Documentation Ensure procurement activities comply with company policies and procedures. Maintain accurate procurement records, contracts, and documentation. Support internal and external audit requirements. Ensure transparency and accountability in all procurement activities. 7. Team Leadership & Coordination Supervise and support procurement staff and warehouse coordination. Provide coaching, training, and performance evaluations. Coordinate with Finance, Operations, Marketing, and other departments regarding purchasing needs.