User Support: Provide 1st and 2nd level technical support for ERP system users via phone, email, and in-person. Issue Resolution: Diagnose, troubleshoot, and resolve software issues, escalating complex bugs to senior developers or external vendors when necessary. Training & Development: Conduct "train-the-trainer" sessions and end-user workshops to improve system literacy across the organization. Documentation: Create, maintain, and update comprehensive support documentation, user manuals, and FAQ guides. System Maintenance: Assist with system implementations, version updates, and user acceptance testing (UAT). Continuous Improvement: Identify common user pain points and suggest system improvements to enhance workflow efficiency.
Contact branch offices via telephone, email and viber Managing & Delivering necessary business supplies to branch offices via bus station when needed. Filing and scanning relevant documents. Check and Manage Daily Email and various letters , provide administrative support to management and other departments related to Ensure smooth day to day office operations Contact regular customers via telephone, email ,viber and make Processing sales orders. Generating invoices and Receipts Customer records and updating databases. To ensure that customers are always satisfied by learning about the company's products, being knowledgeable, and answering their questions. Build long-term relationships with new and existing customers.
Thorough knowledge of accounting principles, standards and regulations. Proven experience with accounting software and databases. Overseeing the preparation of accurate financial and management reports. Responsible in financial control, costing, budgeting & forecasting and monthly reporting. Review daily transactions (including advance request, payment vouchers and accounting entries) prepared by the accountants. Monitor the day to day financial operations, and monitoring month-end and Year-end closing & audit issues. Should have strong knowledge of Union Taxation Policies, Rules and Regulations in Myanmar. Keep track of industry trends and changes rules & regulation related to taxes. May perform other duties as reasonably requested by Management.
Update accounting records via excel or accounting software in use. Maintain all original entry documents (vouchers, etc.). Liaising with other departments . Support the DH and team and Managing & Preparing the required reports as needed Issuing payment and receipt vouchers, preparing cheques and remitting funds by telegraphic transfer. Producing on time monthly and yearly financial reports – Trial Balances, Income Statements, Balance Sheets and cash flow Statement for branches. Must able to work at dynamic work place with multitask.