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Functional Support Associate (Male)

(IT Support)

Consumers Goods Myanmar Ltd (CGM)
Kamaryut | Yangon
  10 Posts
Verified This job has been verified by the company as a real job vacancy. 1 day(s) ago
Recruiter active11 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active11 hours ago The recruiter at this company was last active reviewing applications.
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Functional Support Associate (Male)

Consumers Goods Myanmar Ltd (CGM)
Yangon
Apply Here

Functional Support Associate (Male)

(IT Support)

Consumers Goods Myanmar Ltd (CGM)
Recruiter active11 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
Kamaryut | Yangon
  10 Posts
1 day(s) ago
Verified This job has been verified by the company as a real job vacancy.
Recruiter active11 hours ago The recruiter at this company was last active reviewing applications.
Apply Here

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

FMCG

Job Type

Full Time

Job Description

A Great Opportunity for ...

  • User Support: Provide 1st and 2nd level technical support for ERP system users via phone, email, and in-person.
  •  Issue Resolution: Diagnose, troubleshoot, and resolve software issues, escalating complex bugs to senior developers or external vendors when necessary.
  •  Training & Development: Conduct "train-the-trainer" sessions and end-user workshops to improve system literacy across the organization.
  •  Documentation: Create, maintain, and update comprehensive support documentation, user manuals, and FAQ guides.
  •  System Maintenance: Assist with system implementations, version updates, and user acceptance testing (UAT).
  •  Continuous Improvement: Identify common user pain points and suggest system improvements to enhance workflow efficiency.

Open To

New Graduates
Male

Job Requirements

  • Education : Bachelor's degree in Computer Science, IT, Accounting, Business, or related field.
  • Experience : 1-2+ years in IT support, with specific experience supporting an ERP system or any other software.
  • Communication : Excellent verbal and written skills; ability to translate complex issue into easy to-understand instructions for non-technical users.
  • Patience & Attitude: A patient, positive, and enthusiastic approach to problem-solving and user interaction.
  • Analytical Thinking: Strong diagnostic skills to identify the root cause of software discrepancies.
  • Adaptability: Ability to stay calm under pressure and manage multiple support tickets simultaneously.

What we can offer

Benefits

•Very Competitive Base Salary Rewards

Highlights

• An awesome company
• Good working environment
• Join an experienced team

Career Opportunities

• Potential career path within the organization
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Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

FMCG

Job Type

Full Time

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