The Agency Planning Executive supports Sales and related functions through data analysis, market research, and operational coordination . It is expected to support the planning, monitoring, and reporting of projects and performance initiatives within the Life Insurance business. The role focuses on tracking KPIs, controlling channel budget, coordinating with stakeholders, and providing insights to improve operational efficiency, governance, and strategic decision-making. Data Analysis & Reporting Collect, consolidate, and analyze data from multiple internal reports to support requests from the Sales team. Prepare basic analyses, summaries, and presentations to highlight trends and key observations. Support the preparation and maintenance of recurring reports, ensuring accuracy and consistency of data. Market Research & Business Support Conduct desk research on market trends , competitor activity, and agency-related developments . Organize and summarize research findings to support strategic discussions and planning exercises. Assist in translating data and research into practical business insights under guidance from senior team members. Business Operations & Cross-functional Coordination Support day-to-day business operations through coordination with Sales, Agency, Operations, and other relevant teams. Assist in preparing meeting materials, internal documentation, and basic operational reports. Gain exposure to cross-functional workflows and contribute to smooth execution of business activities. Proper budget control (Plan activities within allocated budget, Follow expense approval process, Report expected over-spending in advance, Support department heads in cost control efforts) Business Model Understanding & Agency Initiatives Support Develop an understanding of the Agency channel business model and participate in the end-to-end workflow of initiatives designed to motivate agents and agency leaders, including planning, execution, monitoring, and post-implementation review. Team Support & Event Coordination Support the planning and execution of internal and external events , including those involving agents and agency leaders. Assist with logistical arrangements such as scheduling, participant coordination, and on-site support. Work closely with team members to ensure events are delivered smoothly and professionally.
Recruit agents, who will sell the Insurance Products for the company. Achieve business targets set by the company, to be achieved through the team of agents. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Facilitate the pursuit of new business leads by using all resources available including personal network, seminars, trade shows, networking, etc. to penetrate and secure new business resulting in expanding the customer base and potential sale. Maintains market awareness on competitor activities, industrial trends, and new concepts. Guide and lead participation of the team of Agents, in all training programs. Have an in-depth knowledge of business products and value proposition. Develop competencies to be able to conduct training sessions as required to agents and presentations at sales events. Responsible to perform the assign duties independently in the area and report to the Line Manager stationed in Yangon Office. Additional duties as assigned.
Design, develop, and maintain applications. Ensure delivery of high-quality, scalable, and secure software solutions that align with business requirements. Collaborate with business analysts, testers, and stakeholders to implement system enhancements and new features. Provide production support, including troubleshooting and bug fixing. Collaborate closely with technology partners, including business analysts, infrastructure, and other developers, at all levels Analyze and develop deep expertise in business processes, requirements, data, and technology products Perform development on the required enhancements for the application as needed Perform troubleshooting for any issues that may arise in any of the environments Support production rollouts of the functionality on-site Provide production support as needed Additional duties as assigned.
Lead the architecture, development, and maintenance of scalable and robust frontend applications using React and React Native. Collaborate with UI/UX designer to translate design concepts into interactive, pixel-perfect user interfaces. Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability. Implement and maintain state management, component libraries, and reusable code for efficiency and consistency. Conduct code reviews, enforce coding standards, and promote best practices in frontend development. Mentor and guide junior developers, fostering a culture of continuous learning and improvement. Work closely with backend developers, business analysts, and stakeholders to define requirements and deliver high-quality solutions. Stay up-to-date with the latest trends in frontend technologies, frameworks, and design patterns. Troubleshoot, debug, and resolve issues in production and development environments. Support production rollouts and provide ongoing application support as needed. Additional duties as assigned.
Develop and maintain robust data pipelines that meet organizational standards for security, scalability, and performance across traditional and cloud platforms. Enhance data integration and consistency by collaborating with cross-functional teams and supporting enterprise-wide data reliability initiatives. Support team members in agile methodologies, continuous delivery practices, and technical upskills to boost delivery speed. Ensure quality and compliance through precise design, code, and test reviews aligned with development standards and platform guardrails. Provide expert-level production support by troubleshooting incidents, performing root cause analysis, and contributing to system stability and resilience. Design, build, test, and deploy consumable data pipelines in alignment with platform guardrails and standards for delivery, risk, and security. Collaborate with teams across DLMM to enhance data consistency and integration. Support the Lead Data Engineer in improving data reliability and availability across the organization. Contribute to the Pod’s delivery velocity by mentoring new team members on agile practices, continuous delivery, and team standards, while supporting upskilling of existing members. Conduct design, code, and test reviews to ensure built-in quality and adherence to development standards. Ensure solutions are secure, reliable, scalable, and meet usability and performance expectations. Provide Level 3 support for production incidents, including troubleshooting and root cause analysis. Actively participate in Scrum ceremonies, reporting on progress, dependencies, impediments, and next steps.
Recruit agents, who will sell the Insurance Products for the company. Achieve business targets set by the company, to be achieved through the team of agents. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Facilitate the pursuit of new business leads by using all resources available including personal network, seminars, trade shows, networking, etc. to penetrate and secure new business resulting in expanding the customer base and potential sale. Maintains market awareness on competitor activities, industrial trends, and new concepts. Guide and lead participation of the team of Agents, in all training programs. Have an in-depth knowledge of business products and value proposition. Develop competencies to be able to conduct training sessions as required to agents and presentations at sales events. Responsible to perform the assign duties independently in the area and report to the Line Manager stationed in Yangon Office. Additional duties as assigned.
This position will be responsible for the smooth running of all the processes in and associated with New Business operations. And to provide excellent services to distribution partners, underwriters, and external customers. Perform end-to-end support tasks for new business operations, including system updates, sanction screening, and refunds. Handle administrative tasks such as medical expense processing, stamp duty, and preparation of hardcopy policy kits. Maintain accurate and updated records in all systems and archives. Collaborate with internal stakeholders (Finance, Underwriting, Compliance) to resolve operational issues. Support process optimization and digitization initiatives. Act as backup for team functions when required. Generate operational reports and assist in KPI tracking. Support project tasks as assigned by the Senior Executive.
The role is responsible for leading the Talent Development function for the Partnership Sales Distribution channel, driving the design, implementation, and continuous enhancement of training and capability-building strategies. The incumbent will focus on strengthening the performance of Financial Advisors, Sales Leaders, and partner bank channels by improving sales productivity, advisory capability, and customer engagement. The role ensures that training initiatives are closely aligned with business objectives and contribute directly to sales growth and partnership success. Role & Responsibilities Lead the development and execution of training strategies to support Partnership Sales Distribution growth and business targets Design and implement structured learning journeys for Financial Advisors, Sales Leaders, and Regional Managers across bancassurance channels Drive capability-building initiatives to improve key sales metrics such as productivity, conversion rates, case size, and overall sales performance Develop and deliver training programs on financial needs analysis (FNA), needs-based selling, insurance advisory, and customer engagement Align training programs with sales campaigns, product launches, and partnership initiatives with partner banks (e.g., KBZ, MOB) Conduct training needs analysis in collaboration with business stakeholders to identify capability gaps and prioritize development initiatives Establish and drive a strong coaching culture, including structured field coaching frameworks for Sales Leaders and Advisors Monitor and evaluate training effectiveness, linking outcomes to business performance, and continuously enhance programs based on insights Collaborate with partner bank stakeholders to strengthen referral quality, customer engagement, and bancassurance sales effectiveness Partner with Regional/HQ teams to localize and implement global training frameworks and best practices Establish governance, tracking, and reporting mechanisms for all training initiatives to ensure accountability and impact Lead, develop, and manage the training team to deliver high-quality and consistent programs Manage and oversee team budget and resource allocation effectively
The Premium Collection Team Member is responsible for ensuring the timely and accurate collection of premiums from policyholders. This role supports the financial health of the organization by managing receivables, resolving payment issues, and maintaining strong relationships with internal and external stakeholders. Monitor and track premium payments across various channels (e.g., bank transfers, online payments, cash). Reconcile premium receipts with policy records and financial systems; support automation and digitization efforts. Maintain accurate and up-to-date records of collections, outstanding balances, and refunds. Review bank statements daily to verify premium payments and ensure correct system data entry. Collaborate with Operations and Distribution teams to fulfill customer policy servicing requests. Ensure timely response and resolution of issues requiring cross-functional support. Understand policy provisions and products to effectively explain them to customers. Participate in User Acceptance Testing (UAT) for new products, system enhancements, and bug fixes. Identify and resolve system issues; handle customer complaints with professionalism. Gather feedback from partners and customers to improve service quality and strive for “Omotenashi” standards.