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Dai-ichi Life Insurance Myanmar Ltd.

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Vision To be the first-choice life insurance company through protecting and improving the well-being of the Myanmar community. Mission "By your side, for life" Since our founding in 1902, the Dai-ichi Life Group always puts our customers first. This philosophy guides us as we move forward. We contribute to local communities by providing peace of mind through life insurance and related services. As part of the Group, we continue to stand by the side of our customers and their loved ones, for life.
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About Dai-ichi Life Insurance Myanmar Ltd.

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: More than 20000

Address

221, Level 20, Sule Square Office Tower,Yangon, Myanmar

Company vision and mission

Vision
To be the first-choice life insurance company through protecting and improving the well-being of the Myanmar community.

Mission
"By your side, for life"
Since our founding in 1902, the Dai-ichi Life Group always puts our customers first.
This philosophy guides us as we move forward. We contribute to local communities by providing peace of mind through life insurance and related services.
As part of the Group, we continue to stand by the side of our customers and their loved ones, for life.

What we do

Dai-ichi Life Insurance Myanmar is part of the Dai-ichi Life Group, a leading life insurance group from Japan. For over 121 years, the Group has been offering long-term financial protection and life insurance services to customers and their families across 10 countries.
In 2019, Dai-ichi Life Insurance Myanmar obtained the official operation license to bring our world class life insurance service to deliver the people of Myanmar. “Customer First” philosophy guides our business here in Myanmar-together with our local and international talents, we aim to carry out Dai-ichi Life's 121 years of service quality to create a meaningful impact to the local community.
With the guidance of our Local CEO, Dai-ichi Life Insurance Myanmar is committed to raise the quality of life by passing on peace of mind through providing life insurance services under the Group mission of “By your side, for life” and contributing to the local community.

Why you should join us

At Dai-ichi Life Insurance Myanmar, guided by our "People First" Philosophy, we are committed to serving “people”. If you share the same belief as us, join us today for a rewarding career.

Our workplace and culture

We center our culture and approach around understanding people and meeting their needs. In our company, we give you the tools you need to succeed and become the best version of yourself.

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All Dai-ichi Life Insurance Myanmar Ltd. Jobs
Recruit agents, who will sell the Insurance Products for the company. Achieve business targets set by the company, to be achieved through the team of agents. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Facilitate the pursuit of new business leads by using all resources available including personal network, seminars, trade shows, networking, etc. to penetrate and secure new business resulting in expanding the customer base and potential sale. Maintains market awareness on competitor activities, industrial trends, and new concepts. Guide and lead participation of the team of Agents, in all training programs. Have an in-depth knowledge of business products and value proposition. Develop competencies to be able to conduct training sessions as required to agents and presentations at sales events. Responsible to perform the assign duties independently in the area and report to the Line Manager stationed in Yangon Office. Additional duties as assigned.
This position will be responsible for leading the selling of company products and services though people management. Main objective of is to create sales opportunities and penetrating sales for potential and existing customers. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Manage and coach a team of Financial Advisors to ensure optimum team productivity. Establish and maintain good business relationships with the partner bank branch managers and staff. Assist in training material development and training personnel in helping team members and bank branch managers and staff develop skill sets. Assist in profiling and recruiting candidates for Financial Advisors. Maintains market awareness on competitor activities, industrial trends, and new concepts. Plan and oversee new marketing initiatives and CSR activities. Have an in-depth knowledge of business products and value proposition. Report on successes and areas needing improvements. Additional duties as assigned.
This position will be responsible for To conduct in-house photoshoot and video shoot for events, Social Media posts or as required To communicate with internal stakeholders for setting up time and venue and other requirements To retouch photos and editing videos for final publications To report the progress updates of assigned tasks by Manager To plan and manage photography & videography sessions with required arrangements To prepare creative artworks as per business needs Any other ad hoc duties assigned by Manager
This position will be responsible for the achievement of customer experience at DLEC (Dai-ichi Life Experience Centre) for all Dai-ichi Life customers, business partners and internal cross functional teams. Welcome the customers at DLEC and attend to their requirements for information or insurance services. Serve as the main point of contact for all customer matters associated with Operations. Able to manage administrative tasks professionally including documents submission and perform cash management such as bank depositing and balancing. Fully understand the customer’s requirements, and align with respective Operations team. Ensure timely response and satisfactory resolution of matters requiring the support, particularly from Operations. Coordinate with other Departments, as necessary, to ensure total resolution of the issues. Continually improve the customer experience by gathering feedback from partner(s) and customers, and gauge their satisfaction level. Strive for ‘Omotenashi’ service standards. Assist customers and agents in submitting insurance application, policy alteration, premium collection and claim forms. Maintains and improves quality results by adhering to standards and guidelines recommending improved procedures. Able to handle inbound/outbound calls to customers regarding all activities in the insurance policy. Understand the company’s insurance policies and products and be able to explain to customers. Manage administrative tasks at DLEC. Additional duties as may be assigned from time to time.
Coordinate for improving customers experience for the customers related events, campaigns and enhancing positive customers journey through effective communications. Follow up with cross functional teams to create memorable and engaging customer experience during the events and during campaign periods. Reporting on promotion campaigns metrics and results to Communication Manager Track the data required to review all communication touch points throughout customer journey. Preparing and implementing effective communication for complaints and resolutions. Communicate with potential partners for collaborating on customer loyalty programs. Report on the effectiveness of the loyalty program and plan for participation enhancement. Assist in all communication improvement intervention ensuring customer care when needed.
This position will be responsible for Partner heavily with technology partners, including business analysts, infrastructure, and other developers, at all levels Analyze and develop deep expertise of business processes, requirements, data, and technology products Perform development on the required enhancements for the application as needed Perform trouble-shooting for any issues that may arise in any of the environments Support production rollouts of the functionality on-site Provide production support as needed Additional duties as assigned.
This position will be responsible for the achievement of high persistency in premium collection, payouts according to policy provisions, and quality reconciliation for all Dai-ichi Life policies. Support for insurance premium collection/refund/payments and related policy servicing. Check bank statements for premium payment, due premiums, and system data entry for payments, daily. Fully understand the customer’s requirements and align with respective Operations and Distribution teams for policy servicing requests. Ensure timely response and satisfactory resolution of matters requiring the support, particularly from Operations and Distributions for policy servicing function. Coordinate with other departments/cross-functional teams for policy service and premium collection related. Continually improve the customer experience by gathering feedback from partner(s) and customers and gauge their satisfaction level. Strive for ‘Omotenashi’ service standards. Understand the company’s policy provisions & products and be able to explain to customers. Perform UAT testing for new products, functions, and system bugs. Additional duties as may be assigned from time to time.
The job holder will be responsible in providing underwriting assistance in Operations Team, particularly Underwriting Team. Report to Underwriting Senior Manager. To underwrite client cases based on medical and financial standpoints using findings on medical examination, and the risk assessment of cases referred to by New Business team from time to time. To check clients’ documents/medical records using medical knowledge and coordinate and communicate with related PICs and their departments and/or divisions of Dai-ichi Life Insurance Myanmar Ltd and outside Dai-ichi Life. To communicate related stakeholders (including customers, hospitals, co-workers, supervisors, and other stakeholders as required) via email, phone and other methods to inform matters related to underwriting decisions/actions/explanations on clients’ cases such as extra premium, postponement, declination, more requirement, more medical checkup, etc. To liaise with other departments and/or divisions of Dai-ichi Life Insurance Myanmar Ltd. To enquire and follow-up with panel hospitals on matters of new contracts and/or contract extensions, price changes, and cases with medical underwriting in conducting the various medical examinations and tests and the interpretation of certain medical reports. To consult the senior medical practitioners at panel hospitals if necessary. To help uphold DLMM’s firm commitment to professional excellence by applying medical science. To attend Underwriting Committee and Claims Committee meetings and any other meetings internally or externally which are held on a timely basis at DLMM office premises or other places, and present and report accordingly. To attend training provided by DLMM internally or by other 3rd parties externally, as required. To give presentation or training related to medical knowledge to other non-medical co-workers (e.g. salespersons, financial advisors, officers from other divisions/departments) To report the status and statistics of cases to underwriting manager and/or other supervisors on weekly or monthly basis. To participate in DLMM’s other DSR (Dai-ichi Social Responsibility) activities locally or abroad. To undertake additional assignments, as may be requested by DLMM from time to time.
This position will be responsible for leading the selling of company products and services though people management. Main objective of is to create sales opportunities and penetrating sales for potential and existing customers. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Manage and coach a team of Financial Advisors to ensure optimum team productivity. Establish and maintain good business relationships with the partner bank branch managers and staff. Assist in training material development and training personnel in helping team members and bank branch managers and staff develop skill sets. Assist in profiling and recruiting candidates for Financial Advisors. Maintains market awareness on competitor activities, industrial trends, and new concepts. Plan and oversee new marketing initiatives and CSR activities. Have an in-depth knowledge of business products and value proposition. Report on successes and areas needing improvements. Additional duties as assigned.
Dai-ichi Life Insurance Myanmar Ltd. Awards