Bago Division
1 day(s) ago
Recruit agents, who will sell the Insurance Products for the company. Achieve business targets set by the company, to be achieved through the team of agents. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Facilitate the pursuit of new business leads by using all resources available including personal network, seminars, trade shows, networking, etc. to penetrate and secure new business resulting in expanding the customer base and potential sale. Maintains market awareness on competitor activities, industrial trends, and new concepts. Guide and lead participation of the team of Agents, in all training programs. Have an in-depth knowledge of business products and value proposition. Develop competencies to be able to conduct training sessions as required to agents and presentations at sales events. Responsible to perform the assign duties independently in the area and report to the Line Manager stationed in Yangon Office. Additional duties as assigned.
This position will be responsible for leading the selling of company products and services though people management. Main objective of is to create sales opportunities and penetrating sales for potential and existing customers. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generating customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Manage and coach a team of Financial Advisors to ensure optimum team productivity. Establish and maintain good business relationships with the partner bank branch managers and staff. Assist in training material development and training personnel in helping team members and bank branch managers and staff develop skill sets. Assist in profiling and recruiting candidates for Financial Advisors. Maintains market awareness on competitor activities, industrial trends, and new concepts. Plan and oversee new marketing initiatives and CSR activities. Have an in-depth knowledge of business products and value proposition. Report on successes and areas needing improvements. Additional duties as assigned.
This position will be responsible for leading the selling of company products and services though people management. Main objective of is to create sales opportunities and penetrating sales for potential and existing customers. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generating customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Manage and coach a team of Financial Advisors to ensure optimum team productivity. Establish and maintain good business relationships with the partner bank branch managers and staff. Assist in training material development and training personnel in helping team members and bank branch managers and staff develop skill sets. Assist in profiling and recruiting candidates for Financial Advisors. Maintains market awareness on competitor activities, industrial trends, and new concepts. Plan and oversee new marketing initiatives and CSR activities. Have an in-depth knowledge of business products and value proposition. Report on successes and areas needing improvements. Additional duties as assigned.
Recruit agents, who will sell the Insurance Products for the company. Achieve business targets set by the company, to be achieved through the team of agents. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Facilitate the pursuit of new business leads by using all resources available including personal network, seminars, trade shows, networking, etc. to penetrate and secure new business resulting in expanding the customer base and potential sale. Maintains market awareness on competitor activities, industrial trends, and new concepts. Guide and lead participation of the team of Agents, in all training programs. Have an in-depth knowledge of business products and value proposition. Develop competencies to be able to conduct training sessions as required to agents and presentations at sales events. Responsible to perform the assign duties independently in the area and report to the Line Manager stationed in Yangon Office. Additional duties as assigned.
Recruit agents, who will sell the Insurance Products for the company. Achieve business targets set by the company, to be achieved through the team of agents. Lead in the sales of company products and services by working with stakeholders to develop sales strategies, generate customer leads, calls on customers to establish influential relationships to achieve sales objectives and KPIs. Facilitate the pursuit of new business leads by using all resources available including personal network, seminars, trade shows, networking, etc. to penetrate and secure new business resulting in expanding the customer base and potential sale. Maintains market awareness on competitor activities, industrial trends, and new concepts. Guide and lead participation of the team of Agents, in all training programs. Have an in-depth knowledge of business products and value proposition. Develop competencies to be able to conduct training sessions as required to agents and presentations at sales events. Responsible to perform the assign duties independently in the area and report to the Line Manager stationed in Yangon Office. Additional duties as assigned.
This role is responsible for supporting customer service operational excellence through performance reporting, data analysis, service quality monitoring, and process improvement. The position provides insights and coordination support to help management enhance customer experience, operational efficiency, and service delivery across Operations. Prepare, maintain, and improve management reports, dashboards, and performance analyses for customer service operations to support management decisions. Track and analyze key operational metrics, service performance, and quality indicators to highlight trends, risks, and improvement opportunities. Consolidate and analyze customer inquiries, complaints, feedback, and service request data to provide practical insights for service and operational improvements. Prepare timely reports on customer service activities, operational performance, and project progress for management review and follow-up. Coordinate with internal stakeholders to collect, validate, and interpret data, ensuring accurate and timely reporting. Review service processes, identify gaps, and recommend improvement initiatives to strengthen customer experience, operational efficiency, and service quality. Support process changes, system enhancements, and service improvement projects through data analysis, coordination, and performance tracking. Maintain reporting standards, data accuracy, and reporting timelines to support effective performance monitoring and decision-making. Guide and share knowledge with team members on reporting processes, data analysis, and operational improvement practices. Perform other duties as assigned by management.
This position will be responsible for overseeing end-to-end New Business operations for Individual and Group Business, ensuring operational excellence, compliance, and customer satisfaction. The role serves as a key liaison among Distribution, Underwriting, Finance, Compliance, and other stakeholders, taking ownership of complex cases, process improvements, and operational performance to support business growth and service excellence. Manage end-to-end New Business operations for both Individual and Group Business, ensuring timely and accurate policy issuance. Review and process applications in compliance with company policies, regulatory requirements, and service standards. Coordinate with Distribution, Underwriting, Finance, Compliance, Customer Service, and IT teams to resolve operational matters and pending cases. Oversee Group Business onboarding, member enrollment, policy setup, endorsements, and renewal activities. Handle complex and escalated cases, ensuring timely resolution and a positive customer and distributor experience. Monitor operational KPIs, prepare reports, and identify opportunities to improve efficiency, productivity, and service quality. Support process enhancement, automation, system development, and other business transformation initiatives. Provide operational guidance to team members, act as a subject matter expert, and support management in departmental projects and initiatives. Any other duties as assigned from time to time
To support in generating Life Insurance leads with our Partner organization and be responsible for sales of life insurance products to leads being generated Responsible for needs assessment, presenting and concluding life insurance sales. Actively participate and support partners’ staff to organize events/campaigns relating to life insurance events and activities. Establish and maintain positive relationships with various stakeholders from all levels (partners, prospects, and existing customers/clients). Provide service excellence throughout the customer’s life insurance journey from introduction to claims servicing. Provide data and reports as needed to relevant stakeholders. Promote awareness of life insurance and provide accurate information of insurance products within one’s expanding customer base
The Customer Service Assistant is responsible for proactively contacting existing customers within the company's database to strengthen customer relationships, re-engage inactive customers, and arrange face-to-face or virtual appointments with assigned Financial Advisors and Insurance Agents from the Partnership and Agency channels. The role serves as a key link between customers and the sales force, ensuring customers receive ongoing service support and financial consultation. Make outbound calls to existing and inactive customers to maintain communication and provide basic assistance. Arrange appointments between customers and Financial Advisors or Insurance Agents through face-to-face, telephone, or virtual meetings. Build good relationships with customers by providing friendly and professional support. Understand customers' basic inquiries or needs and refer them to the appropriate Financial Advisor or Insurance Agent. Update customer contact information and other basic records in the company system. Record customer feedback, questions, or requests and share them with the relevant team for follow-up. Make reminder calls to customers before scheduled appointments to confirm their availability. Maintain accurate records of customer calls, appointment status, and daily activities. Support customer engagement and follow-up activities assigned by the supervisor. Perform assigned administrative and office support tasks related to customer service operations. Follow company policies, procedures, and service standards in all customer communications. Carry out other duties assigned by the supervisor.