Manage the entire vendor management life cycle including sourcing, onboarding, monitoring, and evaluation. Negotiate contracts, pricing, and SLAs for favorable terms and service delivery. Check in with vendors on a regular basis and liaise with the internal team in order to coordinate or resolve issues. Communicate professionally and effectively with vendors and staff through email and formal letters for all vendor related matters. Track and evaluate vendor performance against KPIs and approve vendor compliance with all contract obligations. Conduct spot checks of vendor sites and compliance audits against operational and quality standards. Look for process improvement opportunities, cost savings, and enhancements to service. Maintain an accurate and up-to-date vendor location spreadsheet that includes contracts, service offerings, and additional points of contact.
Collect, organize, and validate data from various sources including sales, marketing, operations, and distribution. Analyze data sets to identify trends, patterns, and insights that can inform business strategies. Prepare reports, dashboards, and visualizations to communicate findings effectively to management and stakeholders. Support Sales teams with data-driven insights to optimize campaigns and drive sales. Conduct competitor analysis and market research to identify opportunities for growth and improvement. Collaborate with internal departments to ensure data accuracy, consistency, and integrity. Assist in developing predictive models and forecasting tools for operational and strategic planning. Continuously improve data collection methods and reporting processes to enhance efficiency and effectiveness.