We are seeking a dedicated Admin and Customer Success Executive to join our team. In this role, You will support our Cambodian Office with customer support activities such as leading account activations, resolving HR related inquiries, and driving engagement on our platform. If you are passionate about delivering values to our customers through the Customer Service team, we would love to hear from you. What You Will Do Lead Account Activation: Responsible for the full ownership of client account activations to ensure a seamless onboarding experience. Provide Technical Support: Act as the primary point of contact for client inquiries, promptly resolving login difficulties and other system-related issues. Optimize Job Performance: Monitor job quality, performance and strategically upgrade or boost job listings with low applicant rates (CVs) in accordance with Standard Operating Procedures (SOPs). Industry Bonus: Previous experience or foundational knowledge in Talent Acquisition is highly preferred. Oversee Employer Profile Quality: Support in continuously monitoring and maintaining client profiles, photos, and Corporate Board runtimes to ensure high-quality platform standards. Support Leadership: Reporting directly to the VP of Customer Success and providing hands-on assistance with various daily operational tasks. Relationship Building: A proven ability to develop and maintain positive, collaborative working relationships with both internal teams and external customers.
This person will be focused on Alote.com.mm which is part of the JobNet group and is the number one job portal in Myanmar for blue-collar and lightly skilled workers, helping candidates find the best jobs in Myanmar. We are now hiring a number of sales positions for motivated individuals to join our Sales team. If you are dedicated and ambitious, JobNet is an excellent place to grow your career. Key Responsibilities: - Cold call prospective Alote.com.mm clients - Set up meetings with clients and show how the Alote.com.mm platform works and communicate the key benefits. - Conduct survey and data collection from clients and enter information in the CRM system - Influence clients with benefits of the Alote platform to create as many jobs on the platform by themselves - Work closely with clients to ensure they are posting jobs on Alote in a timely manner (before any other platform) - Support Sales team to help provide more extended solutions to support sales targets - Solve customer inquiries via phone or via company visit - Keep up to date of competitor activity - Educate customers to understand and use the Alote platform and JobNet platform based on their requirements
This person will be focused on Alote.com.mm which is part of the JobNet group and is the number one job portal in Myanmar for blue-collar and lightly skilled workers, helping candidates find the best jobs in Myanmar. We are now hiring a number of sales positions for motivated individuals to join our Sales team. If you are dedicated and ambitious, JobNet is an excellent place to grow your career. Key Responsibilities: Cold call prospective Alote.com.mm clients Set up meetings with clients and show how the Alote.com.mm platform works and communicate the key benefits. Conduct survey and data collection from clients and enter information in the CRM system Influence clients with benefits of the Alote platform to create as many jobs on the platform by themselves Work closely with clients to ensure they are posting jobs on Alote in a timely manner (before any other platform) Support Sales team to help provide more extended solutions to support sales targets Solve customer inquiries via phone or via company visit Keep up to date of competitor activity Educate customers to understand and use the Alote platform and JobNet platform based on their requirements
We are seeking a dynamic Sales Admin with prior Sales and Marketing experience to join our team. In this role he/she would be responsible for bridging the gap between our marketing and sales team. effectively managing inbound leads and identifying sales opportunities. Job Description Sales experience Qualify new inbound sales leads efficiently Manage and respond to telephone inquiries, discussing product benefits, services, pricing, and promotion details with potential clients Provide customer support addressing product requests, pricing details, and campaign information through the telephone, email, and various internet channels Marketing Experience: Participate in various marketing promotions and campaigns to boost brand awareness and sales Understand competitor strategies and have the ability to respond and overcome any challenges Ability to work with other departments, provide constructive feedback, support with improvements as well as conduct product testing Contribute to the development and execution of the company's marketing plans to support and drive business growth