• Able to easily communicate with Division Leader and Director of Sales, Key Customers • listening to customer requirements and presenting appropriately to make a sale • maintaining and developing relationships with existing customers in person and via telephone calls and emails • cold calling to arrange meetings with potential customers to prospect for new business • responding to incoming email and phone inquiries • negotiating the terms of an agreement and closing sales • gathering market and customer information • representing their company at trade exhibitions, events and demonstrations • negotiating on price, costs, delivery and specifications with buyers and managers • challenging any objections with a view to getting the customer to buy • advising on forthcoming product developments and discussing special promotions • creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer • liaising with suppliers to check the progress of existing orders • reviewing your own sales performance, aiming to meet or exceed targets • gaining a clear understanding of customers' businesses and requirements • making accurate, rapid cost calculations and providing customers with quotations • Attending team meetings and sharing best practice with colleagues.