- Welcome and assist guests with warmth and professionalism while upholding the company’s premium service standards & informations. Provide accurate and up-to-date information on lounge facilities, flight details, airport services, and passenger assistance. Oversee lounge operations including seating arrangements, food and beverage replenishment, and overall cleanliness. Handle guest inquiries, special requests, complaints, and lost property matters tactfully, coordinating with security and ground handling teams as required. Accurately record guest and passenger usage data for daily reporting and coordinate with airline representatives, ground handling, and security teams regarding passenger movements when necessary. Maintain a calm, courteous demeanor during peak periods, ensure proper documentation, and keep accurate records in compliance with company policies.
Real Estate Project Sales Position to execute on sales of new developments in Yangon Able to easily communicate with Director of project Sales, Key Customers listening to customer requirements and presenting appropriately to make a sale; maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business; responding to incoming email and phone enquiries; negotiating the terms of an agreement and closing sales; gathering market and customer information; representing their company at trade exhibitions, events and demonstrations; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer; liaising with suppliers to check the progress of existing orders; reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations and providing customers with quotations; attending team meetings and sharing best practice with colleagues.