Recruitment & Onboarding Assist in manpower planning and recruitment process Post job advertisements and screen applications Arrange interviews and coordinate with department heads Prepare employment contracts and onboarding documents Conduct new employee orientation Employee Relations Maintain good communication between employees and management Handle employee inquiries and basic disciplinary matters Support employee engagement activities and welfare programs Assist in conflict resolution and grievance handling Attendance & Leave Management Monitor employee attendance, leave, late and overtime records Prepare monthly attendance reports Ensure proper leave documentation and approvals Payroll & Compensation Support Support payroll preparation with accurate HR data Coordinate salary adjustments, allowances, and deductions Maintain employee compensation records confidentially HR Administration Maintain employee personal files and HR database Prepare HR letters, announcements, and reports Update organization charts, employee lists, and HR records Ensure compliance with company policies and labor laws Training & Development Coordinate internal and external training programs Maintain training records and evaluation reports Support performance appraisal process
General Manager (GM) – Job Description Position Overview The General Manager (GM) is responsible for overseeing the overall operations, strategic direction, and financial performance of the organization. This role ensures that business objectives are achieved efficiently while maintaining high standards of operational excellence, customer satisfaction, and team leadership. Key Responsibilities 1. Strategic Leadership Develop and implement business strategies aligned with company goals. Identify growth opportunities and drive business expansion. Monitor market trends, competitors, and industry developments. 2. Operations Management Oversee day-to-day operations across all departments. Ensure operational efficiency, productivity, and quality standards. Establish and enforce policies, procedures, and internal controls. 3. Financial Management Manage budgets, forecasts, and financial planning. Monitor financial performance and ensure profitability. Approve major expenditures and optimize cost efficiency. 4. Team Leadership & HR Oversight Lead, mentor, and develop department heads and employees. Oversee recruitment, performance management, and staff development. Foster a positive and high-performance organizational culture. 5. Sales & Business Development Drive revenue growth and achieve sales targets. Build and maintain relationships with key clients and stakeholders. Identify and pursue new business opportunities. 6. Stakeholder Management Act as the key point of contact for investors, partners, and stakeholders. Prepare and present reports to senior leadership or board members. 7. Risk & Compliance Management Ensure compliance with legal, regulatory, and company policies. Identify risks and implement mitigation strategies. KPIs / Performance Indicators Revenue growth and profitability Operational efficiency and cost control Employee performance and retention Customer satisfaction levels Achievement of strategic objectives Reporting Line Reports to: CEO / Managing Director / Board of Directors Direct Reports: Department Heads / Managers Working Conditions Full-time position May require travel depending on business needs
Develop and implement HR strategies, policies, and procedures aligned with company goals Oversee full-cycle recruitment and talent acquisition processes Manage employee performance appraisal systems and KPI frameworks Handle employee relations, disciplinary actions, and conflict resolution Ensure compliance with labor laws, company policies, and HR best practices Lead compensation & benefits planning, payroll coordination, and salary reviews Identify training needs and implement staff development programs Supervise HR team and administrative functions Maintain HR records, reports, and documentation (contracts, attendance, leave, etc.) Support organizational development, restructuring, and culture building initiatives
Supervise, coach, and motivate Sales Executives on a daily basis Set, monitor, and achieve sales targets for real estate projects Oversee lead management, site visits, negotiations, and deal closing processes Support the sales team in handling customer enquiries and objections Prepare and submit daily, weekly, and monthly sales performance reports Coordinate with the Marketing team on campaigns, promotions, and events Monitor market trends, competitor activities, and pricing strategies Handle customer complaints and ensure high customer satisfaction Ensure compliance with company sales policies, SOPs, and ethical standards Conduct on-site supervision during project launches, site visits, and promotions