Reported successfully

Key Responsibility
Act as the primary point of contact between the company and buyers. Be responsible for managing customer relationships, overseeing payment collections, handling resale processes, and ensuring that all contracts and sales-related matters are handled accurately and professionally.

Job Responsibilities

1. Customer Relationship Management

• Record inquiries, complaints, and requests from home buyers and report them to the BOD on a daily basis.
• Clearly explain project details, payment plans, and homeowners’ rules and regulations.
• Maintain professional and positive relationships with buyers.
• Follow up with existing customers to improve customer satisfaction.

1. Payment Collection and Handling
   • Manage and record monthly installment payments from buyers. Report delayed payments to the BOD in a timely manner.
   • Issue and verify receipts, prepare monthly accounts receivable records, and follow up on payment collection.
   • Coordinate buyer payments with the Finance Department.
2. Resale and Contract Management
   • Maintain and update resale records and unit availability data.
   • Support buyers throughout the resale process, including documentation and required approvals.
   • Ensure that contracts are prepared accurately and correctly in accordance with the specified terms and conditions.
3. Reporting and Coordination
   • Regularly report income/payment records, resale activities, and customer-related issues to the Operations Manager.
   • Coordinate with the Marketing, Finance, Human Resources, and Property Management teams to ensure smooth operations.
   • Ensure that all processes are carried out in compliance with company policies and applicable laws and regulations

• Age Between 23-32
• B.A (Any), B.A (Statistics)
• Must have knowledge of basic business processes and principles.
• Must have good interpersonal and communication skills.
• Must be able to actively participate and collaborate across the organization.
• Must have basic knowledge and skills related to the real estate sales business.
• Must be committed to contributing to the company’s growth and development.