Handle international and domestic flight reservations and ticket issuance. Process reissuance, refunds, and ticket changes efficiently. Provide accurate fare quotations and travel information to customers. Coordinate with airlines and travel partners to ensure smooth operations. Deliver excellent customer service and maintain proper booking records.
Handle customers’ requests for outbound packages & outbound tour operations for Incentive, Collective and FIT/Private Tours. Design customized outbound tour itineraries & calculate costing. Inform clients to about visa requirements, travel insurance, safety regulations, and cultural expectations. Resolve customer issues or unexpected travel challenges in a calm and professional manner. Represent New Motion Travels & Tours with professionalism and excellent customer service.
Create visually appealing designs for digital and print materials including social media posts, advertisements, brochures, banners, and travel itineraries. Collaborate closely with the Digital Marketing Team to design content that aligns with campaign goals and brand identity. Contribute creative ideas for marketing campaigns and ensure all designs meet company standards. Maintain consistency in brand visuals across all media platforms. Work efficiently to meet deadlines and manage multiple design tasks simultaneously.