Developing tour pack Arranging travel providing customer support preparing tour budgets Researching travel options creating activities on tour handling booking,invoicing and supporting customer support working with travel consultants from different travel agencies to put holiday packages together combinning travel accomodation and services such as sightseeing arrangements to create holiday packages
- Handle the processes and workflow of delivery of visa assistance service to direct applicants from initial contact to submission of visa application. - Provide clear communications with prospective client on visa requirements in both written and oral form. - Guide applicants and their financial sponsors on preparing documentations required for visa application. - Conduct compliance interview with prospective client as necessary to assess applicant’s intention to visit. - Vet applications including verifying completeness & validity of specific documentations before submission. - Assist applicants in completing and submitting their visa applications from online or embassy. - Assist with submission of Administrative Review in the event of visa refusal. - Maintain applicants’ application including confidential financial and personal information. - Accurately interpret and maintain an up-to-date knowledge of relevant Embassy legislation and regulations as well as good practice within the sector. - Maintain high level of customer service to both internal and external stakeholders. - Liaise with external agencies when necessary such as VFS, UKVI, Home Office commercial partners.