PURPOSE OF THE ROLE To achieve the monthly sales target within the assigned territory. ROLE ACCOUNTABILITIES Responsible for visiting our Distributors within the assigned territories on a daily basis to support their needs. Responsible to meet the monthly/weekly targets assigned by the management. Visit dealer’s outlets to ensure all sales and operations systems are up, POS (Point of Sales) materials are displayed adequately, etc. Help solve Distributors operation issues, incentive discrepancies, aging and customer’s complaint. Responsible to prepare and submit weekly sales report to the Manager in a timely manner. Train and educate Dealers on new products, promotions roadshows, and ground activities.
PURPOSE OF THE ROLE To achieve the monthly sales target within the assigned territory. ROLE ACCOUNTABILITIES Responsible for visiting our Distributors within the assigned territories on a daily basis to support their needs. Responsible to meet the monthly/weekly targets assigned by the management. Visit dealer’s outlets to ensure all sales and operations systems are up, POS (Point of Sales) materials are displayed adequately, etc. Help solve Distributors operation issues, incentive discrepancies, aging and customer’s complaint. Responsible to prepare and submit weekly sales report to the Manager in a timely manner. Train and educate Dealers on new products, promotions roadshows, and ground activities.
PURPOSE OF THE ROLE To achieve the monthly sales target within the assigned territory. ROLE ACCOUNTABILITIES Responsible for visiting our Distributors within the assigned territories on a daily basis to support their needs. Responsible to meet the monthly/weekly targets assigned by the management. Visit dealer’s outlets to ensure all sales and operations systems are up, POS (Point of Sales) materials are displayed adequately, etc. Help solve Distributors operation issues, incentive discrepancies, aging and customer’s complaint. Responsible to prepare and submit weekly sales report to the Manager in a timely manner. Train and educate Dealers on new products, promotions roadshows, and ground activities.
Purpose: VAS Planning Senior Engineer contributes to the planning of VAS (SMSC, USSD, MCN, Broadcasting, Device Management and SMS FW) systems. This includes strategic planning, solutions roadmaps, capacity dimensioning, project management, problem solving, KPI monitoring, service assurance and Innovation. Ensure timely monitoring and management of KPIs to meet defined targets and manage timely reporting of KPIs to the Planning Manager/Sr Manager. Work closely with business team, support on their requirement that meet dynamic business needs time to market. Coordinates various integration and functions of multiple applications. Must be understanding, provisioning, signaling, charging/billing and CDR generation workflows. Troubleshooting, problem solving and verifying transaction API logs. To be involving and participating the new projects as a part of technology System integration, e2e service validation between other third-party vendors. Service validation SIT & UAT testing on Biz requirement before going live. To be strong vendor Management and cooperation on VAS services (SMS, USSD, MCN, RBT) Assist to Line Manager with development and implementation of the annual operating and budgeting plan. Support other teams in CORE & VAS through cascading the strategy, business plans, and vision.
Manage all aspects of Data & Voice Business to maximize revenue, market share and profitability from Digital Channels (Super App, Viber, Messenger etc.) Define and drive product, pricing, positioning and promotion strategies for voice and data on digital channels Lead the development of gamification and other activities that significantly increase the revenue from the digital channels Lead to maximise digital channel revenue contribution by offering cross bundle, other revenue generating services strategies with other product/service owners Monitor competition pricing strategies and practices to maintain market competitiveness and efficiency with recommended action plans Ensure the uptime of the app Measure the performance of the app to ensure that there is no leakage or loss of revenue Detailed segmented analysis of the customer to drive digital channel revenue Develop new features/gamification/products on the app that improve the revenue of the digital channel Work on consumer insights, feedback to translate the same into actionable points to drive voice and data revenue Plan and design campaigns, programs, products & promotions end-to-end and ensure smooth execution to deliver desired results Collaborate with other stakeholder, departments to ensure seamless, accurate, timely revenue generating product communication, campaign and initiatives Ensure digital channel adoption among data users to increase digital channel revenue
Partners Growth Management Deliver the biller’s and merchants’ accounts as per the growth target and ensure the expansion of the M-Pitesan Business. Must travel across the country in case of the M-Pitesan Merchants Business Expansion Identify opportunities within public institutions, corporates, and enterprises for growth in the usage of M-Pitesan payment solutions. Activate and maintain active chain outlets and position M-Pitesan as the most preferred payment channel. Prepare SOP for the special cases related to Strategic Partners Partners Performance Management Analyze the market and provide the SWOT analysis of M-Pitesan Business. Maintain partnership working relationships and engagement with all accounts to ensure exceptional service and satisfaction Partners complaints handling and manage the merchant’s settlement process in time. Campaign Management Drive merchant payment transactions and execute partner’s related campaigns by working with Partner Campaign Execution Team. Demonstrate working knowledge in campaign management and contribute information/ideas to the campaigning strategy process. Develop tactical MFS campaigns to assist in the achievement of revenue People Management Manage team members to deliver assigned KPI and positive influence to them.
Revenue Generation: Lead the development and execution of revenue generation strategies, including pricing, product bundling, and partnerships. Conduct market research and analysis to identify new revenue opportunities and stay abreast of industry trends and the competitive landscape. Collaborate with sales and marketing teams to drive revenue growth through effective product positioning, promotional campaigns, and customer acquisition strategies. Distribution Strategy:Develop and implement distribution strategies to optimize reach, accessibility, and customer engagement across multiple channels (e.g., online platforms, partnerships, agents). Identify and evaluate potential distribution partners, negotiate agreements, and manage relationships to maximize market penetration and sales. Monitor distribution performance, track key metrics, and make data-driven decisions to optimize distribution channels and improve customer experience. Develop the agent network in association with GSM and create a sustainable and performing agent network in the market to make M-Pitesan cash in, cash out, and OTC readily available at the lowest cost Operations Management:Develop and implement efficient operational processes and procedures to ensure the smooth functioning of the fintech division. Monitor and optimize operational performance, including key metrics, to identify areas for improvement and drive operational efficiency. Collaborate with cross-functional teams to streamline processes, enhance productivity, and ensure high-quality service delivery to clients. Team Leadership:Provide effective leadership and guidance to a team of professionals, fostering a collaborative and high-performance work environment. Set clear goals, monitor performance, provide feedback, and support the professional development of team members. Foster a culture of innovation, continuous improvement, and customer-centricity within the fintech distribution and services team.
Purpose : Over all operational support for the full department and assisting the Head of B2B for business requirements of the department. Contract management of all customer contracts. Making sure positive operational health of the team and coordinating with the segments for business needs Critical collation of reports and validating them before submission to the B2B Head Support the B2B Head operational requirement of day to day activities Key responsibilites: Sale lead Management (FTTH & B2B) daily,weekly and monthly tracker report and prepare to Functional Leaders Work closely with Functional Leaders and the team members to analyze business trends and provide executive updates. SME fixe pipe line report collected from Regional Head on Monday and Thursday and prepared for OMC meeting to Head of B2B and Director PTR wise Tele Calling report management from Regional Head on Monday and Thursday and prepared for CEO report to Business Product Senior Manager provide administrative assistance to the Head of B2B and each team member, as well as organize the departmental event and award ceremony. B2B contracts, as well as communicating and presenting information to the Head of B2B and other relevant individuals. Internal Process Optimization (PO,PR,STO,STT) for Head of B2B and B2B team members as per business requirement Head of B2B & Sales Teams-cross functional expense process handle & supporting as per business requirement B2B Account Acquisition Report, SME sales lead weekly assignment, and SME target monthly tracker report, as well as to the Head of B2B and Functional Leaders Prepare the partner contract, as well as the deposit in and out process, and keep track of the indirect employee list..
The role will play a pivotal role in establishing data governance, data quality, and data management frameworks to ensure accurate and consistent data across our organization Data Warehouse Management: Manage the design, implementation, and maintenance of the data warehouse infrastructure. Ensure data integrity, accuracy, and availability within the data warehouse. Define data models, schemas, and hierarchies to support efficient data storage and retrieval. Optimize data loading processes and data storage utilization within the data warehouse. Data Integration and ETL: Oversee data integration processes and ETL (Extract, Transform, Load) workflows. Define data integration standards, guidelines, and best practices. Collaborate with cross-functional teams to identify data integration requirements and translate them into technical specifications. Ensure seamless and efficient data flow between systems and platforms. Data Governance and Compliance: Establish and enforce data governance policies, standards, and best practices. Ensure compliance with data protection regulations and privacy standards. Implement data validation and quality control processes to maintain data integrity. Collaborate with stakeholders to define and implement data quality and data management processes. Team Management and Leadership: Lead and manage a team of data engineers, ETL developers, and data warehouse administrators. Provide guidance, mentorship, and performance feedback to team members. Foster a collaborative and innovative team culture, encouraging knowledge sharing and professional growth. Set clear goals, expectations, and performance standards for the team, ensuring alignment with organizational objectives. Stakeholders Management: Collaborate closely with business stakeholders to understand their data needs and requirements. Present data warehouse and data integration solutions to senior management and other stakeholders. Engage with stakeholders to gather feedback, address concerns, and align on priorities.