Manage and oversee the entire warehouse, logistics operations and cash collection process, including inventory management, order fulfilment, shipping, transportation process and way planning together with cash collection. Ensure continuous development and implementation of effective warehouse and logistics policies, procedures and formats. Supervise and lead warehouse and logistics staff, including hiring, training, and performance management. Maintain accurate records of inventory, shipments, and logistics activities. Understand and develop way planning, delivery methods together with cash collection to ensure efficient operation. Ensure compliance with health and safety regulations and company policies. Liaise with suppliers, manufacturers, and customers to ensure timely delivery of goods. Monitor performance and implement improvements to enhance productivity and efficiency. Prepare and present reports on warehouse & logistics operations, cash collection and performance metrics. Analyse data to identify and resolve any operational issues or bottlenecks.
Assist in handling customer inquiries and service requests via phone and email. Provide customers with basic information about services and direct complex inquiries to the Service Administrator. Communicate schedules and instructions to service technicians as directed. Monitor service job statuses and provide updates to customers and internal teams. Assist in preparing and processing service orders, invoices, and other documentation. Help maintain accurate service records, including customer information and service history. Ensure proper documentation of all servicerelated activities. Assist in coordinating with the sales and finance departments to facilitate smooth service operations. Provide general administrative support to the service team as needed.
Conduct thorough market research to identify emerging trends, customer preferences, and competitive landscapes within the generator and car spare parts industry. Lead the development of new products and enhancements to existing products based on market insights, customer feedback, and technological advancements. Evaluate all new potential customers throughout the country with standard approaching techniques. Need to hunt all projects concerned with product nature. Strong communication and effective dealing skills with suppliers, manufactures, dealers and retail shops. Oversee the entire product development lifecycle, from concept ideation and feasibility analysis to prototype development, testing, and commercialization. Collaborate closely with cross-functional teams, including engineering, manufacturing, marketing, and sales, to align product development efforts with company goals and objectives. Manage the research and development budget effectively, ensuring resources are allocated efficiently to maximize innovation and productivity. Establish and maintain rigorous quality control standards to ensure the reliability, safety, and performance of all products developed by the R&D team. Stay abreast of industry regulations and standards related to product safety, emissions, and environmental sustainability, ensuring all products comply with relevant requirements. Evaluate new technologies, materials, and processes that could enhance product performance, reduce costs, or streamline manufacturing processes.
Maintain a safe and secure work environment. Provides supplies by identifying needs for reception, switchboard, mailroom, and dining; establishing policies, procedures, and work schedules. Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices. Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances. Implement the organization's objectives, policies and programs and set standards and targets. Manage the organization's utilization of resources, including personnel, technology and physical assets such as buildings, vehicles, equipment. Allocate funds to implement policies and programs. Reporting process work done and activities to GM / MD as weekly / monthly basis.
Creating brand awareness to gain audience attention Scheduling social media posts Responding to the comments on social media on time Coordinating with Graphic Designers and other team members Researching, compiling and reporting on buying trends and statistics social media platforms To conduct research and analysis data to identify and define social media target audiences, competitors, market and inquiries customers Find out promotion places and arrange the effective distribution of marketing materials Maintain and update potential customer databases Coordinate with sales department for inquire clients and related Help with advertising, direct marketing and campaigns Product market research and support the marketing department in overseeing the department’s operations