To follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) To arrange and visit the customers having complains (Emergency Call Assistance), To plan for Repairing & Overhauling spare parts List, (Part Recommendation) To have knowledge for Troubleshooting steps, repairing and commissioning of power equipment and related control systems, To support to the Service Team for Delivery, Installation, Maintenance, Trouble Shooting of Generators. Preparation of operational and daily functions as required and activity striving to meet KPI and targets, Work closly with junior and team for the Tools and Workshop cleaningness
To follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) To arrange and visit the customers having complains (Emergency Call Assistance), To plan for Repairing & Overhauling spare parts List, (Part Recommendation) Prepare the BOQ with Purchase estimated Price for Admins to generate the Service Quotation. To have knowledke for OEM recommended operational procedures and Troubleshooting steps for repairing and re-commissioning of power equipment and related control systems, Discussion within office with team members for future prevention and corrective measures, To coordinate with Service/Parts Admin after receiving approval of quotation.. Delivery, Installation, Maintenance, Trouble Shooting of Generators. 1. Proposes solutions to enhance the service quality for gen-sets maintenance with permanent respect to safety conditions, 2. Works closely with Parts and Sales to ensure all customers receive an exceptional level of customer satisfaction, 3. Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities, 4. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these, 5. Preparation of operational and daily functions as required and activity striving to meet targets, 6. Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty, 7. Identification of materials, parts and equipment for purchase to achieve value for money. (Assist on Parts Purchasing) 8. Follow up daily service team schedule according to the Contract and on call basic, 9 Check daily service team report and arrange necessary action for related customer upon the technician’s report, 11. Check and test stock genset per time per month and coordinate with YGN Service Team and MDY Sales Team and Admin Team for new genset delivery / commissioning, 12. Guide & Train to the juniors and service technician for better skill, performance and to be professional team. 13. Being aware of Safety and Environment working conditions in a l workshop and on job site, 14. Responsible to Grow and develop the Power After-Sales business: maintenance, service contract, overhaul and Spare Parts Sales.
Oversee the preparation of utilization and ferry service reports. Manage fuel consumption records and monitor petty cash usage.• Issue invoices and maintain accurate contract documentation. Coordinate vehicle registration processes, insurance renewals, and maintenance schedules. Supervise office administration, ensuring efficiency and organization. Monitor vehicle availability and ensure fleet readiness for rental operations. Collaborate with internal teams, including booking, sales, finance, HR, and fleet management, to drive seamless operations. Provide leadership, mentorship, and training to junior staff members. Support customer service teams by assisting with customer inquiries and needs as required.
Support compliance checks related to company policies, sanction screening, internal governance, and operational procedures; assist in reviewing and updating SOPs. Support to organize and maintain confidential records and track contracts termiation/ renewal process in an orderly and secure manner. Track changes in relevant laws and regulations and report important updates to the Compliance Manager.
We are looking for enthusiastic young professionals who are ready to begin a fulfilling career journey in Administrations, Marketing, Sales, Human Resources and Operations, etc. Our internship program provides a unique opportunity to gain practical experience and accelerate your professional development. Praticially learning office software and systems in line with international standards. Understanding office procedures and relationship between consumers and the company. Participating in activities like company employees and providing necessary business supplies. If you are interested in continuing after the first 3 months, we will adjust some benefits depending on your performance. When we have some vacant positions within our company, we priority offer to get opportunities for our interns. You can try to get these opportunities, but it will depend on your passion of your future carrer. Join us and take the first step towards building a successful and impactful career.
Key Responsibilities: Represent companies in negotiating contracts and formulating policies with suppliers. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies. As a key member of the ‘country purchasing board’ help negotiate terms with suppliers and monitor their performance against agreed KPIs. Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales. Prepare and process requisitions and purchase orders for supplies and equipment. Develop and implement purchasing and contract management instructions, policies, and procedures. Maintain records of goods ordered and received. Analyze market and delivery systems to assess present and future material availability. Resolve vendor or contractor grievances, and claims against suppliers. Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities. Define performance metrics for measurement, comparison, or evaluation of supply chain factors such as product cost and quality. Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service. Design and implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies. Manage activities related to strategic or tactical purchasing, material requirements planning, inventory control, warehousing, or receiving.