The Marketing Manager for Myanmar is responsible for the strategic growth and brand health of EFG’s portfolio (including The Pizza Company) within the local market. This role focuses on adapting international brand standards to the Myanmar consumer, leading digital-first marketing efforts, and managing high-impact seasonal campaigns. Functional Responsibilities: Strategic Growth & Market Entry Brand Expansion: Lead market research and feasibility studies for potential new outlet locations across major cities in Myanmar to support business growth. Long-Term Planning: Initiate and develop 3-year strategic marketing roadmaps to ensure sustained brand popularity and market share. Performance & ROI Tracking Campaign Analysis: Develop and implement advanced tracking templates to evaluate the ROI of every marketing campaign, using data to pivot future strategies. Menu Optimization: Lead the analysis of menu engineering and pricing strategies to ensure high profitability while maintaining customer satisfaction in a fluctuating economy. Senior Stakeholder Management Franchisor Liaison: Act as the primary point of contact for international franchisors, ensuring Myanmar’s localized activities still strictly adhere to global brand guidelines. Crisis Communication: Oversee the brand's reputation and lead any necessary PR or crisis communication efforts to maintain a positive public image. External Advocacy Industry Representation: Actively participate in trade shows, press launches, and public meetings to keep the company’s image high and stay updated on F&B industry trends. CSR Strategy: Design and manage impactful Corporate Social Responsibility (CSR) programs that resonate with the local Myanmar community. Financial Responsibilities: Annual & Monthly Forecasting: Develop and maintain accurate yearly marketing budget forecasts, broken down into monthly operational plans to ensure consistent brand investment throughout the fiscal year. P&L Management: Take full accountability for the Myanmar marketing Profit & Loss (P&L), optimizing spend across traditional and digital channels to maximize ROI and hit brand financial targets. Cost Management & Negotiation : Oversee marketing expenses and lead negotiations with vendors (media, agencies, and suppliers) to ensure cost-efficiency without compromising quality. Revenue Generation: Design and evaluate promotional strategies specifically aimed at driving store foot traffic and increasing transaction value to meet company revenue goals. Financial Reporting: Track and record all marketing expenditures against the budget, providing regular updates to senior management on variances and adjustments. HR Responsibilities: Team Structure & Management: Lead and oversee a local marketing team based in Yangon, ensuring clear KPIs and performance reviews are conducted regularly. Mentorship: Act as a subject matter expert, coaching the local marketing team on digital trends, strategic planning, and brand standards. Conflict Resolution: Proactively resolve team or operational problems to ensure smooth campaign rollouts and a positive working environment. Talent Acquisition: Support the recruitment, interview, and selection process for new marketing talent to ensure the team has the right mix of skills for the Myanmar market. Training & Development: Identify skill gaps within the team and coordinate with HR to provide necessary training or personal career development opportunities.
Purpose of Position Responsible for the smooth operation of an individual The Pizza Company store. The primary purpose of this role is to increase the average restaurant sales via customer satisfaction and drive operations excellence for that store. The RM is also accountable for the recruitment, deployment and management of TPC staff; the planning and optimisation of product sales; productivity of equipment; and quality, service and cleanliness (QSC). Key Responsibilities Leading Place customer needs as number one priority, resolving conflicts or complaints in a timely and professional manner thereby ensuring protection of The Pizza Company’s market image. Act as a role model for TPC staff, recruiting, motivating and coaching them constructively in areas requiring further development and ensuring they respond with a sense of urgency to customer needs. Ensure corrective and/or follow-up action is taken and on-going training needs are met in a timely manner. Resolve staff issues sensitively, professionally and in accordance with company’s corporate values and processes, ensuring a win-win conclusion is achieved by all. Planning Project future sales figures, taking into account external factors (e.g. holidays, local events, or competitors’ marketing initiatives) that may positively or negatively impact staffing and stock requirements. Ensure appropriate staff, product stock and supply levels are maintained thereby optimising productivity and minimising wastage and overtime. Organising Deploy staff appropriately to various positions within restaurant operations, taking into account their strengths and development needs and ensuring customer service is optimised. Controlling Monitor and control customer service and product quality by conducting “management walk” during each shift. Maintain physical environment of restaurant ensuring it is clean and sanitary both inside and out. Conduct preventative maintenance, cleaning and testing of restaurant equipment ensuring all safety and operating standards are adhered to and that productivity of equipment is maximised. Ensure staff understand and maintain appropriate food safety standards and handling procedures. Conduct point of sale opening and closing activities, ensuring POS initialization, cash set-up procedures and register reconciliations are conducted accurately and in a timely fashion. Conduct closing inventories ensuring accurate records are retained on the appropriate forms. Ensure restaurant operations are running efficiently by conducting regular waste counts, meal and yield counts, monitoring and calculating time cards, conducting security checks and taking corrective action as required while documenting specific action plans. Completing operating checklists as required. Managing all restaurant systems to maximise customers’ experience of TPC’s service and product.
Follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) Arrange and visit the customers having complains (Emergency Call Assistance), Plan for Repairing & Overhauling spare parts List, (Part Recommendation) Have knowledge for Troubleshooting steps, repairing and commissioning of power equipment and related control systems, Support to the Service Team for Delivery, Installation, Maintenance, Trouble Shooting of Generators. Preparation of operational and daily functions as required and activity striving to meet KPI and targets. Work closely with junior and team for the Tools and Workshop cleanliness.
Follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) Arrange and visit the customers having complains (Emergency Call Assistance) Plan for Repairing & Overhauling spare parts List, (Part Recommendation) Prepare the BOQ with Purchase estimated Price for Admins to generate the Service Quotation. Have knowledge for OEM recommended operational procedures and troubleshooting steps for repairing and re-commissioning of power equipment and related control systems. Discussion within office with team members for future prevention and corrective measures, Coordinate with Service/Parts Admin after receiving approval of quotation. Delivery, Installation, Maintenance, Trouble Shooting of Generators. 1. Propose solutions to enhance the service quality for gen-sets maintenance with permanent respect to safety conditions 2. Work closely with Parts and Sales to ensure all customers receive an exceptional level of customer satisfaction 3. Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities, 4. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these, 5. Preparation of operational and daily functions as required and activity striving to meet targets 6. Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty, 7. Identification of materials, parts and equipment for purchase to achieve value for money. (Assist on Parts Purchasing) 8. Follow up daily service team schedule according to the Contract and on call basic, 9 Check daily service team report and arrange necessary action for related customer upon the technician’s report, 11. Check and test stock genset per time per month and coordinate with YGN Service Team and MDY Sales Team and Admin Team for new genset delivery / commissioning, 12. Guide & Train to the juniors and service technician for better skill, performance and to be professional team. 13. Being aware of Safety and Environment working conditions in a l workshop and on job site 14. Responsible to Grow and develop the Power After-Sales business: maintenance, service contract, overhaul and Spare Parts Sales.
Oversee and supervise day-to-day operations of the administrative department, ensuring an organized workplace area. Conduct regular inspections of vehicle conditions for daily usage and implement measures to prevent accidents. Monitor and manage the maintenance of vehicles, including checking engine oil and ensuring the regular upkeep of necessary parts. Establish a maintenance data record and monitoring system with reminders for scheduled maintenance programs. Ensure adherence to vehicle preventive maintenance schedules, conducting continuous reviews of all vehicles. Select and coordinate drivers for office ferry services, collaborating with the service team to plan daily routes. Monitor daily principal inspection reports submitted by drivers. Record daily task tracker for immediate actions and track fuel consumption for all owned and rental vehicles. Prepare comprehensive reports on fleet activity, encompassing fuel usage and vehicle maintenance schedules. Oversee office and warehouse maintenance and repair activities. Manage stationery, uniform, and other utility supplies as needed. Uphold standard policies and procedures related to office administration and facilities functions. Provide assistance in work processes related to administrative departments when necessary. Control fixed asset management, including the procurement of office supplies. Ensure timely completion of all reports and urgent requirements. Manage the admin monthly advance cost for operation.
Manage and ensure the accurate timely processing of monthly payroll end-to-end process for all employees. Validate and reconcile payroll data, including attendance, overtime, allowances, deductions, and other payments. Coordinate with Finance for payroll disbursement and payroll-related accounting. Ensure payroll records are properly maintained and secured. Assists and support to C&B Manager for Audit related matters. Ensure accurate calculation and deduction of employee income tax in line with local tax regulations. Prepare and submit monthly and annual tax reports to the relevant authorities. Keep updated with changes in tax laws and ensure immediate application where relevant. Ensure timely enrollment, updates, and termination of employees in the SSB system. Submit monthly SSB contributions and coordinate with Finance for payment processing. Act as a key contact point for employee payroll, tax, leave, and SSB inquiries. Provide clear and consistent communication on all payroll matters. Educate employees on payroll processes, tax regulations, and SSB entitlements. Conduct orientation for new joiner related with payroll, leave and, SSB. Prepare monthly OT report, Payroll report. Assist yearly budget preparation.
Business development and customer networking Power business growth mindset Branch P&L ownership and cost control Sales leadership and pipeline management Service coordination and customer satisfaction Commercial negotiation and margin discipline Team leadership and coaching Regional market intelligence and competitor awareness Grow Mandalay and Upper Myanmar power business through generator sales, rental, maintenance contracts, spare parts, hybrid power solutions and green energy projects. Build a strong regional customer network covering corporate, industrial, construction, mining, hospitality, telecom, government, NGO and infrastructure customers. Develop Mandalay branch into a scalable regional hub that can support expansion into Upper Myanmar. Operate with clear direct and matrix reporting discipline: branch P&L accountability to GM, sales process alignment with Sales Manager, and service quality alignment with Service Manager. Develop and execute Mandalay branch sales plan for generators, power rental, spare parts, maintenance contracts, hybrid power solutions and green energy opportunities. Identify, qualify and convert new business opportunities across Mandalay and Upper Myanmar. Build strong customer pipeline and maintain CRM discipline with accurate account, opportunity and forecast updates. Drive local networking with contractors, developers, industrial zones, factories, mining companies, hotels, telecom groups and key regional accounts. Support achievement of Sales ATC revenue target and maintain minimum equipment gross margin target of 20%. Develop generator rental opportunities and convert installed-base customers into maintenance contracts. Promote AMC, preventive maintenance, emergency service, spare parts packages and service upgrade opportunities. Work with Service Manager / Service Supervisor to ensure service proposals are technically sound, profitable and deliverable. Increase recurring Aftersales revenue contribution and support service margin target of 35%. Identify opportunities for hybrid generator-solar-battery power solutions and green energy projects. Coordinate with Sales Engineer, project team and technical service team for site surveys, solution design, quotation and customer presentation. Develop local market intelligence on energy reliability needs, customer pain points, competitors and potential partners. Identify opportunities for hybrid generator-solar-battery power solutions and green energy projects. Coordinate with Sales Engineer, project team and technical service team for site surveys, solution design, quotation and customer Develop local market intelligence on energy reliability needs, customer pain points, competitors and potential partners
Responsible for managing the company's cash flow, liquidity, banking relationships, and financial risks to ensure smooth business operations. Oversee cash forecasting, funding requirements, loan facilities, and working capital management while ensuring compliance with treasury policies and internal controls. Manage foreign exchange exposure, coordinates with financial institutions, prepares treasury reports, and supports strategic financial planning to optimize the company's financial position. Lead and develop the treasury team by providing guidance, coaching, performance management, and professional development support. Responsible for ensuring team members are equipped with the necessary skills and knowledge to perform their duties effectively while maintaining compliance with company policies and procedures. Maintain up-to-date knowledge of treasury operations, cash flow management, banking, financing, foreign exchange, and financial regulations. Act as a subject matter expert by providing guidance on liquidity management, treasury controls, and financial risk management to support business decisions. Responsible for cash flow management, liquidity planning, working capital optimization, banking facilities, and treasury-related cost management. Support budgeting and forecasting processes, manages financing arrangements, and ensures efficient utilization of funds to meet business requirements. Collaborate with Finance, Accounting, Procurement, HR, and Operations teams to manage cash flow, funding requirements, and payment processes. Coordinate with Group Treasury and Group Finance on treasury reporting, cash forecasting, funding arrangements, and compliance with Group policies. Support management with treasury-related analysis and financial decision-making. Maintain relationships with banks and financial institutions regarding banking operations, financing facilities, foreign exchange transactions, and cash management services. Liaise with external auditors on treasury-related matters and audit requirements. Coordinate with regulatory authorities and other external stakeholders to ensure compliance with applicable financial regulations and reporting requirements. Key Responsibility Treasury Leadership & Team Management Cash Flow & Liquidity Management Treasury Operations and Controls Banking and Financial Institution Management Digital Payment & Banking Solutions Foreign Exchange (FX) and Risk Management Compliance and Governance Investment Management Funding and Financing Financial Reporting & Month-End Closing Continuous Improvement Working Capital Management
Responsibilities: Frequent contact with customers, (Regular Customer Visit) Preparation of sales forecasts as required and activity striving to meet given targets. Maintain contact with all clients in the market area to ensure high levels of client satisfaction, (Customer Follow Up) Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Seek & Build the significant knowledge of technical product knowledge. Carry out regular production demonstrations in conjunction with company directives. Work with all stockholders including aftersales service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. Learn and seek financial Services team/Company to provide solutions to customers that require these services. (HP Sales) Actively strive for best practices in customer satisfaction. Maintain regularly Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. Sales of Power Equipment in line with the company policy. (Update the CRM regularly) Prepare the Weekly Customer Visit, Quotations & Sales Reporting including update competitors stock and pricing to management. Extensive traveling throughout the assigned territory. Keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information.