Follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) Arrange and visit the customers having complains (Emergency Call Assistance), Plan for Repairing & Overhauling spare parts List, (Part Recommendation) Have knowledge for Troubleshooting steps, repairing and commissioning of power equipment and related control systems, Support to the Service Team for Delivery, Installation, Maintenance, Trouble Shooting of Generators. Preparation of operational and daily functions as required and activity striving to meet KPI and targets. Work closely with junior and team for the Tools and Workshop cleanliness.
1. Sourcing & Procurement Execution : Execute procurement activities in compliance with company procedures. Collect RFQs, prepare bidding comparisons, and recommend best options based on price, quality, and lead time. Raise purchase orders and ensure timely approval & issuance. 2. Supplier Management : Coordinate with suppliers to obtain quotations, documents, and delivery commitments. Conduct supplier evaluation and negotiation for best commercial terms. Maintain accurate and updated vendor database. 3. Inventory & Delivery Coordination : Monitor stock levels and anticipate shortages by coordinating with Supply/Logistics. Follow up with suppliers for on-time delivery and resolve gaps/urgent needs. Support inventory reconciliation by providing PO/GRN documentation. 4. Cost & Data Analysis : Prepare cost comparison sheets for management review. Track market price changes and update related teams. Maintain procurement reports, savings tracker, and supplier performance records. 5. Compliance & Documentation : Ensure all purchases follow company policy and sanction screening protocols. Maintain complete documentation for audit readiness. Escalate any high-risk supplier or price abnormality to management. 6. Cross-Functional Coordination : Collaborate with Finance, Operations, Quality Assurance, and Supply Chain teams. Support departments with technical clarification, product sampling, or urgent requests. Facilitate clear communication between internal and external stakeholders. 7. Process Improvement : Identify opportunities to reduce cost, improve lead times, and optimize supplier base. Propose and implement improvements in purchasing workflow. Reduce human errors by standardizing processes and documentation.
Develop the Aftersales Service Team and support business as assigned by General Manager. Schedule, manage and monitor the day to day activities which include Generator Services, Power Business & other Emergency call visit and repairing business under ATC and RMAS. Improve aftersales team performance by effectively utilizing available resources Focus on achieving a high level of Customer Satisfaction and repeat business with key performance indicators (KPI’s) as recommended. Actively strive for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these. Ensure that customer service performance by service personal is professional and appropriate to support business growth, brand differentiation and customer loyalty. Prepare the Weekly Customer Visit Schedule, Quotations & Reporting including update competitors pricing to management. Prepare and Control the tne Designing, Planning, Costing, Estimation and expenses. Frequent contact with customers for the continuous and more business opportunity. Be solution driven; focus on finding the right solution for long term customer relationship. Sell in the consultative sales solution manner with the partnering approach. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. Work with all stakeholders including Sales, Marketing & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Maintain stock balance and spareparts inventory, Manage and maintain the service workshop to optimal operational standards. Regularly maintain Customer Database “CRM” and other company management systems as required by the direct report manager and company policy. Review & Follow up the daily Manpower and Resources Availability, Job & Service Schedule according to the Project, Contract and on call basic. Being aware of Safety and Environment working conditions in working area, workshop and on the field. Responsible to strengthen and develop the Power After-Sales business: maintenance, service contract, Repairing & Overhauling, and Rental Business.
Follow the daily plan and schedule to visit customers assign by Service Supervisor and Admin, (Regular Maintenance Visit) Arrange and visit the customers having complains (Emergency Call Assistance) Plan for Repairing & Overhauling spare parts List, (Part Recommendation) Prepare the BOQ with Purchase estimated Price for Admins to generate the Service Quotation. Have knowledge for OEM recommended operational procedures and troubleshooting steps for repairing and re-commissioning of power equipment and related control systems. Discussion within office with team members for future prevention and corrective measures, Coordinate with Service/Parts Admin after receiving approval of quotation. Delivery, Installation, Maintenance, Trouble Shooting of Generators. Propose solutions to enhance the service quality for gen-sets maintenance with permanent respect to safety conditions Work closely with Parts and Sales to ensure all customers receive an exceptional level of customer satisfaction Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities, Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these, Preparation of operational and daily functions as required and activity striving to meet targets Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty, Identification of materials, parts and equipment for purchase to achieve value for money. (Assist on Parts Purchasing) Follow up daily service team schedule according to the Contract and on call basic, Check daily service team report and arrange necessary action for related customer upon the technician’s report, Check and test stock genset per time per month and coordinate with YGN Service Team and MDY Sales Team and Admin Team for new genset delivery / commissioning, Guide & Train to the juniors and service technician for better skill, performance and to be professional team. Being aware of Safety and Environment working conditions in a l workshop and on job site. Responsible to Grow and develop the Power After-Sales business: maintenance, service contract, overhaul and Spare Parts Sales.
Business development and customer networking Power business growth mindset Branch P&L ownership and cost control Sales leadership and pipeline management Service coordination and customer satisfaction Commercial negotiation and margin discipline Team leadership and coaching Regional market intelligence and competitor awareness Grow Mandalay and Upper Myanmar power business through generator sales, rental, maintenance contracts, spare parts, hybrid power solutions and green energy projects. Build a strong regional customer network covering corporate, industrial, construction, mining, hospitality, telecom, government, NGO and infrastructure customers. Develop Mandalay branch into a scalable regional hub that can support expansion into Upper Myanmar. Operate with clear direct and matrix reporting discipline: branch P&L accountability to GM, sales process alignment with Sales Manager, and service quality alignment with Service Manager. Develop and execute Mandalay branch sales plan for generators, power rental, spare parts, maintenance contracts, hybrid power solutions and green energy opportunities. Identify, qualify and convert new business opportunities across Mandalay and Upper Myanmar. Build strong customer pipeline and maintain CRM discipline with accurate account, opportunity and forecast updates. Drive local networking with contractors, developers, industrial zones, factories, mining companies, hotels, telecom groups and key regional accounts. Support achievement of Sales ATC revenue target and maintain minimum equipment gross margin target of 20%. Develop generator rental opportunities and convert installed-base customers into maintenance contracts. Promote AMC, preventive maintenance, emergency service, spare parts packages and service upgrade opportunities. Work with Service Manager / Service Supervisor to ensure service proposals are technically sound, profitable and deliverable. Increase recurring Aftersales revenue contribution and support service margin target of 35%. Identify opportunities for hybrid generator-solar-battery power solutions and green energy projects. Coordinate with Sales Engineer, project team and technical service team for site surveys, solution design, quotation and customer presentation. Develop local market intelligence on energy reliability needs, customer pain points, competitors and potential partners. Identify opportunities for hybrid generator-solar-battery power solutions and green energy projects. Coordinate with Sales Engineer, project team and technical service team for site surveys, solution design, quotation and customer Develop local market intelligence on energy reliability needs, customer pain points, competitors and potential partners
Responsibilities: Frequent contact with customers, (Regular Customer Visit) Preparation of sales forecasts as required and activity striving to meet given targets. Maintain contact with all clients in the market area to ensure high levels of client satisfaction, (Customer Follow Up) Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Seek & Build the significant knowledge of technical product knowledge. Carry out regular production demonstrations in conjunction with company directives. Work with all stockholders including aftersales service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. Learn and seek financial Services team/Company to provide solutions to customers that require these services. (HP Sales) Actively strive for best practices in customer satisfaction. Maintain regularly Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. Sales of Power Equipment in line with the company policy. (Update the CRM regularly) Prepare the Weekly Customer Visit, Quotations & Sales Reporting including update competitors stock and pricing to management. Extensive traveling throughout the assigned territory. Keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information.
We are looking for enthusiastic young professionals who are ready to begin a fulfilling career journey in Service, Administrations, Marketing, Sales and Procurement etc. Our internship program provides a unique opportunity to gain practical experience and accelerate your professional development. Praticially learning office software and systems in line with international standards. Understanding office procedures and relationship between consumers and the company. Participating in activities like company employees and providing necessary business supplies. If you are interested in continuing after the first 3 months, we will adjust some benefits depending on your performance. When we have some vacant positions within our company, we priority offer to get opportunities for our interns. You can try to get these opportunities, but it will depend on your passion of your future carrer. Join us and take the first step towards building a successful and impactful career.