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RMA Myanmar

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“To be the partner of choice for leading automotive, equipment, services and food services in Southeast Asia & beyond”
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About RMA Myanmar

Employer Details

  • Type: Direct Employer
  • Industry: Automotive, Banking/ Insurance/ Microfinance, Engineering/Machinery, Food and Beverag...
  • No. Employees: 201 to 500

Address

37 Kabar Aye Pagoda Road, Inya Lake Hotel, Mayangone Township, Yangon, Myanmar,Unit:MWPO-01,MFCworkspaces, level 10, The Capital Mall, 80 street, between (27 & 28) street, Chan Aye Thar San Township,,Yangon, Myanmar

Company vision and mission

“To be the partner of choice for leading automotive, equipment, services and food services in Southeast Asia & beyond”

What we do

RMA Group, headquartered in Bangkok, Thailand, is a multi-sector group with over 8000 employees and an operational presence in 14 countries. For over 30 years, we have developed enduring partnerships to support the needs of our clients, underpinned by the core values of Innovation, Integrity and Endurance.

Through its various businesses included RMA Automotive, Global Fleet Sales, Comin Asia and Express Food Group, RMA Group has established itself as the partner of choice for leading automotive, equipment, services, and food brands in Southeast Asia and beyond.

Why you should join us

RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

Our workplace and culture

Our culture is entrepreneurial, fast paced, challenging, respectful, fun, professional and highly customer-focused. The Company actively looks for people who thrive in this kind of environment and share these work ethics and values.
Testimonials

Wai Zin Phyo

Store Manager (The Pizza Company)

"I worked as Assistant Store Manager in 2018. I have gained a lot of operation experience which made my career growth. With knowledge and experiences, I got promoted to Store Manager in 2021. RMA is a great place to work where you can learn every day with new opportunity for me to learn and grow in my professional life."

Lwin Mar Aung

Service Administrator (Avis)

"I joined Avis Myanmar in 2020. It is a global car rental business, which is one of the business entities of RMA Myanmar. The reason I chose here is that it’s a multinational company where I can learn not only intercultural communication but also professional working experiences. I believe that it will support my career. Additionally, all of my colleagues are friendly and supportive. RMA Myanmar is a rewarding, engaging, challenging and professional workplace. Therefore, it's always enjoyable for me to work here."

Phyo Phyo Thu

Sales Team Leader (ATC)

"RMA Myanmar is a collaborative workplace where employees work together to achieve company’s goals. I am really happy when my contributions to the team offer tangible results and most satisfied when I can help clients and my colleagues. Our culture is engaging, friendly, and challenging. I am so delighted working at here."

Pwint Phyo Maung

Head of Financial Service

"I worked at RMA Myanmar as Treasury Manager since 2018. After that I have changed to new role as Head of Financial Service in 2021. I’m delighted to work with helpful and professional colleagues who are expert in respective field. All employee and management team have empathy, honesty and great team work. RMA have a lot of corporate social responsibility activities which help the community grow. I am encouraged everyone to be a part of RMA Myanmar team."

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All RMA Myanmar Jobs
Schedule service appointments and assign tasks to technicians. Coordinate with service technicians and customers to ensure timely and efficient service delivery. Maintain and update the service calendar. Handle customer inquiries and provide information about services. Follow up with customers to ensure satisfaction and resolve any issues. Prepare and distribute service reports and invoices. Input and maintain data in the service management system. Communicate service updates and schedules to relevant stakeholders. Ensure compliance with company policies and industry regulations.
Indicate sales possibilities and understand customer needs to tailor solutions accordingly. Strive for new sales opportunities through cold calling, networking, and social media engagement. Set up meetings with potential customers, listen to their requirements, and provide appropriate solutions. Produce sales-related documents such as quotations and agreements accurately and timely. Be responsible for the development and achievement of sales through the direct sales channel, ensuring targets are met. Ensure the achievement of agreed sales targets and objectives. Upsell company’s services and solutions to maximize revenue and value for customers. Resolve customer complaints effectively and support customer care initiatives to enhance satisfaction. Build and sustain strong relationships with customers to ensure repeat business and customer loyalty.
We will be recruiting for this position at the upcoming JobNATION job fair Yangon on 18th May, 2024 at Novotel Hotel Yangon. If you apply for this job now and are shortlisted, then please come to the job fair and we will have an interview booth ready for you. Frequent contact with customers, (Regular Customer Visit) Preparation of sales forecasts as required and activity striving to meet given targets. Maintains contact with all clients in the market area to ensure high levels of client satisfaction, (Customer Follow Up)Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach.Seek & Build the significant knowledge of technical product knowledge. Carry out regular production demonstrations in conjunction with company directives. Work with all stockholders including aftersales service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. Learn and Seek financial Services team/Company to provide solutions to customers that require these services. (HP Sales) Actively striving for best practices in customer satisfaction.Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. Sales of Power Equipment in line with the company policy. (Update the CRM regularly)Prepare the Weekly Customer Visit, Quotations & Sales Reporting including update competitors stock and pricing to management. Extensive traveling throughout the assigned territory. To keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information.
Work closely with Sales Team for rental reservation confirmation and related documents. Issuing Invoices for Short Term Customers . Prepare & Maintain daily Sales Report and submit in system./ Looking for outsource car rental suppliers . Internal document processing Manage office and vehicle supplies by taking care of physical goods and control sheet Manage Booking Web Site Flexible for working time when required for vehicle delivery/collection outside of working hours. Taking rental resvervation and miximizing customers satisfaction.
Conduct routine inspections, maintenance, and repairs on a variety of cleaning equipment, including mechanical and electrical components. Diagnose and troubleshoot issues promptly to minimize downtime and ensure continuous operation. Perform preventive maintenance tasks according to manufacturer guidelines to prevent equipment failures and prolong lifespan. Keep accurate records of maintenance activities, repairs, and parts inventory to facilitate efficient servicing and warranty claims. Install, set up, and commission new cleaning equipment at customer sites, ensuring proper functionality and compliance with safety regulations. Provide technical support and guidance to customers or end-users on equipment operation, maintenance, and troubleshooting procedures. Conduct training sessions for operators or maintenance staff to enhance their understanding of equipment functionality and best practices. Collaborate with engineering teams to provide feedback on equipment design, performance, and reliability based on field observations and customer feedback. Stay updated on industry regulations, standards, and best practices related to equipment maintenance and operation.
To perform the aftersales service and support business as assigned by Admins & Supervisor. To schedule, monitor and manage the day to day activities, This could include Maintenance Service work for Maianenance service & other Emergency call visit and repairings Under RMAS. Be assure the Maintenance services, Repairing and Overhauling work are finish in schedule period, Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended. Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty. Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these. Work with all stakekholders including sales & service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. Prepare the Weekly Customer Visit, Quotations & Reporting including update competitors pricing to management. To keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information. Follow up daily service team schedule according to the Contract and on call basic Being aware of Safety and Environment working conditions in Working Area, workshop and on the field. Responsible to strengthen and develop the Power After-Sales business: maintenance, service contract, Repairing & Overhauling, and Rental Business.
1) To perform the aftersales service and support business as assigned by Admins & M&E Supervisor. To schedule, monitor and manage the day to day activities, This could include Maintenance Service work for Maianenance service & other Emergency call visit and repairings Under RMAS. 2) Frequent contact with customers and look for the business opportunity for maintenance services and Equipment Rental. 3) Be solution driven; focus on finding the right solution for long term customer relationship development. Sell in the consultative sales solution manner with the partnering approach. Provide a professional and appropriate solution to Customer to grow the Sales Business in parallel. 4) This role is focused on achieving a high level of customer satisfaction and repeat business with key performance indicators (KPI’s) as recommended. 5) Ensuring customer service performance by service personal is professional and appropriate to support business growth, brand differentiation, sales margin and customer loyalty. 6) Coordination for the organization and performance of a growing team of after sales service personal – including both in field & workshop activities. Actively striving for best practices in customer satisfaction and support with regular updates to management on appropriate recommendations for achieving these. 7) Work with all stakekholders including sales & service & original equipment manufacturers (OEM’s) to provide smooth and seamless information and work flow to achieve efficient and effective management. 8) Regularly maintaining Customer Database “CRM” and other company management systems as required by your direct report manager and company policy. 9) Prepare the Weekly Customer Visit, Quotations & Reporting including update competitors pricing to management. 10) To keep confidential all company information including though not limited to: costing, data bases, expenses, OEM’s, employee and all other information. 11) Follow up daily service team schedule according to the Contract and on call basic 12) Being aware of Safety and Environment working conditions in Working Area, workshop and on the field. 13) Responsible to strengthen and develop the Power After-Sales business: maintenance, service contract, Repairing & Overhauling, and Rental Business.
RMA Myanmar Awards