The Core Banking System & Database Administrator Unit Manager is responsible for maintaining and enhancing the core banking system, user access controls, and database infrastructure. Key responsibilities include: Managing system changes, new branches, products, parameters, and user access. Troubleshooting issues, providing daily support to branch users, and conducting periodic system reviews. Administering databases: setup, upgrades, performance monitoring, backups, and consolidation. Supporting report development and managing the data warehouse for business operations. Leading IT-related projects from planning to implementation and providing technical reports. Coordinating with vendors for timely delivery of services and managing contracts. Delivering staff training, documentation, and promoting compliance with IT policies and standards.
Key Responsibilities 1. Operations Management Develop and implement annual staffing plans to ensure adequate workforce across all operations Design and improve operational workflows for efficiency, clear separation of duties, and workload balance Establish effective procedures to control daily operations and enhance performance Create strategies to support company growth and expansion Plan and drive staff capacity development initiatives Ensure adherence to company principles, policies, and procedures Foster a collaborative and supportive environment for auditors, inspectors, and stakeholders Conduct regular team meetings to gather issues, find solutions, and share updates Report regularly to executives on departmental and branch progress and achievements Perform other duties as assigned by the executives 2. Product & Service Management Lead product and service innovation to expand offerings for clients Develop policies, procedures, forms, and guidelines for managing deposit products and customer service Oversee product setup, testing, and launching Define key performance indicators (KPIs) for branches and company-wide targets Produce reports to track and improve deposit performance and achievement plans
Duties and Responsibilities of Data Center & Network Administration Unit Officer Responsible for managing daily operations of data centers, including server and storage systems, network infrastructure, and security components. Duties include hardware/software installation, configuration, and maintenance; troubleshooting with internal/external support; ensuring system uptime and data protection; managing backups and disaster recovery; and maintaining critical equipment like UPS and fire protection systems. Supports network performance, access controls, DNS, firewalls, routers, and VPNs. Maintains inventory, documentation, and ensures optimal network performance. Acts as a reliable team player and continuous learner.
Duties and Responsibilities ofApplication Developer Prepares project plan and project related technical and management reports. Contributing to the development of APIs and workflows Support the entire application lifecycle (concept, design, test, release and support) Designing mobile applications and System Integration based on best practices and requirements. Working and doing app development on different mobile platforms and developing the application in collaboration with other team members and third party Manages project activities right from project initiation phase to project implementation until successful system commissioning within the set timeline. Manage contracts with the relevant vendors to ensure prompt deliveries of service application. Stay up-to-date with new technology trends Be an active learner and a good leader of a team