1. Sales & Operations Support Daily Sales Target Check & Reporting: Monitor daily sales targets, analyze sales performance, and prepare accurate operational reports. Promotions & Discount Programs: Execute and oversee sales promotional campaigns, seasonal discounts, and special offers on the retail floor. Inventory & Display Control: Regularly inspect product displays and stock levels to ensure appropriate stock rotation, cleanliness, and availability. 2. Team Leadership & People Management Staff Management: Direct, motivate, and supervise Junior Sales Representatives and Senior Sales Staff in their daily tasks. Attendance & Discipline: Track staff attendance, punctuality, and enforce company workplace policies and discipline. Acting Supervisor: Assume supervisory responsibilities, decision-making, and administrative duties during the Sales Supervisor's absence. 3. Reporting & Market Intelligence Performance Reporting: Prepare and submit daily and weekly sales reports directly to the Sales Supervisor. Customer Feedback & Market Insights: Gather customer feedback and market trends to help management optimize sales strategies. 4. Customer Relationship & Revenue Growth Key Account & Customer Care: Build and maintain strong relationships with key customers, particularly retail repeat buyers and mid-level wholesale clients. Complaint Handling: Promptly address and resolve customer complaints or issues to ensure high customer satisfaction. Upselling & Cross-selling: Train staff and actively participate in upselling and cross-selling techniques to increase the average transaction value.