About Us: The Rangoon Hotel is a boutique hospitality brand dedicated to delivering genuine service and thoughtfully curated guest experiences. Our top facilities also include a Rooftop bar with a panoramic skyline of Yangon and Yangon’s River, also paired with a lobby lounge and guest bar that exudes luxury. As we continue to grow, we are seeking a detail-oriented and outgoing Front Office Associate to support our Front Office Department in maintaining excellent service standards Job Responsibilities: Greet guests warmly and professionally upon arrival. Perform check-in and check-out procedures using the hotel’s PMS system. Manage reservations, cancellations, and modifications efficiently. Handle guest inquiries, concerns, or complaints and escalate when necessary. Coordinate with housekeeping and other departments to ensure room readiness. Maintain accurate guest records and daily reports. Manage cash and card transactions with accuracy and accountability. Support concierge services and assist with local information. Ensure a tidy and presentable front desk and lobby area.
● Assist in new menu creation, tasting, and seasonal or promotional dish development. ● Ensure all mise en place is adequately prepared, labeled, and stored. ● Maintain cleanliness, hygiene, and organization at all workstations at all times. ● Prepare, cook, and present Western dishes to premium hotel standards. ● Maintain consistency in taste, texture, temperature, and presentation. ● Follow standard recipes, portion sizes, plating guidelines, and cooking techniques ● Supervise assigned staff in the Western section and delegate tasks effectively. ● Train, coach, and mentor junior chefs to improve skills and discipline. ● Monitor and reduce wastage, spoilage, and over-portioning. ● Track daily and weekly food cost and usage reports. ● Provide accurate requisitioning and stock forecast for Western section.