Coordinate end-to-end recruitment processes: posting jobs, screening candidates, interviewing, and onboarding. Ensure new hire orientations are effective and consistent. Support conflict resolution, employee counseling, and disciplinary processes. Assist in organizing performance appraisal processes. Assist in the update and implementation of HR policies and procedures. Maintain accurate and updated HR records and reports. Assist in preparation of monthly HR dashboards and workforce analytics. Participate in organizing staff engagement activities Support initiatives to improve staff morale and retention. Collaborate on HR improvement initiatives such as digitalization or policy review.
Main Job Responsibilities Assist in implementing the airport's commercial strategies, business plans, and departmental objectives. Conduct market research and analyze industry trends, competitor activities, and customer needs to support business development initiatives. Assist in managing commercial contracts, lease agreements, and concession performance to ensure compliance with contractual obligations. Build and maintain effective working relationships with airlines, concessionaires, tenants, business partners, and other stakeholders. Coordinate with internal departments to ensure smooth implementation and operation of commercial projects and services. Ensure compliance with company policies, airport regulations, safety standards, and relevant legal requirements in all commercial activities. Handle customer and tenant inquiries, complaints, and operational issues in a timely and professional manner. Prepare business proposals, presentations, and supporting documents for commercial projects and management meetings. Perform any other ad hoc duties assigned.