ROLE PURPOSE The Cash Operations Department is looking for a Team lead (MTO) to manage and oversee all vehicle-related tasks that support cash operations. This includes making sure vehicles are safe, available, well maintained, and used properly for daily cash transport. This role will help ensure cash services run smoothly and on time. JOB RESPONSIBILITIES Managing and overseeing vehicle travel schedules and arrangements. Supervising and managing vehicle maintenance operations. Investigating and resolving vehicle-related incidents. Handling vehicle insurance matters and maintaining up-to-date vehicles registrations. Reviewing and verifying the travel schedule records and reports. Assist in planning and optimizing vehicle routes to improve efficiency and reduce costs.
Junior / Associate - Business Development တစ်ဦးသည် ဘဏ်ခွဲ၏ စွမ်းဆောင်ရည်ကို ထိရောက်စွာ ဖော်ဆောင်နိုင်ရန်အတွက် အပြုသဘောဆောင်သော အမြင်နှင့် ကောင်းမွန်သော ကျင့်ဝတ်များဖြင့် Customer Service၊ Customer Retention နှင့် ဘဏ်ခွဲ၏ အုပ်ချုပ်မှုဆိုင်ရာ လုပ်ထုံးလုပ်နည်းများကို ဆောင်ရွက်ရမည်ဖြစ်သည်။ ထို့အပြင် စိတ်အားထက်သန်မှုရှိသူ၊ တက်ကြွသူနှင့် လျင်မြန်စွာ သင်ယူနိုင်သူ ဖြစ်ရမည်။ အလုပ်တာဝန်များ သတ်မှတ်ထားသော ဘဏ်ခွဲ၏ လုပ်ငန်းရည်မှန်းချက်များ ပြည့်မီစေရန် တာဝန်ယူဆောင်ရွက်ပြီး Sales Team နှင့် ပူးပေါင်း၍ ဘဏ်ခွဲ၏ Sales & Service Strategy ကို အကောင်အထည်ဖော်ဆောင်ရွက်ရန်။ Business အသစ်များ ရှာဖွေခြင်း၊ Customer Referral များနှင့် Customer Relationship များကို ထိန်းသိမ်းခြင်းတို့မှတစ်ဆင့် ဘဏ်ခွဲ၏ Sales Target များ အောင်မြင်စေရန် Sales Team အား ပံ့ပိုးကူညီရန်။ လုပ်ငန်းတိုးတက်စေရန် လက်ရှိနှင့် အလားအလာရှိသော Customer များနှင့် ကောင်းမွန်သော ဆက်ဆံရေးများကို တည်ဆောက်ထိန်းသိမ်းရန်၊ Internal နှင့် External Customer များအား အရည်အသွေးမြင့် ဝန်ဆောင်မှုများ ပေးအပ်ရန်နှင့် သက်ဆိုင်ရာဌာနများမှ Customer များ၏ စုံစမ်းမေးမြန်းမှုများကို တုံ့ပြန်ဖြေကြားရန်။ Customer Profile များအပေါ် အခြေခံ၍ Inbound နှင့် Outbound Sales နှင့် Customer Analysis များကို ဆောင်ရွက်ပြီး Loan နှင့် Deposit Customer နှစ်မျိုးလုံးအတွက် သင့်လျော်သော Product Lines များကို အကြံပြုရန်။ Yoma Bank ၏ Deposit Products များ၏ သဘောသဘာဝများကို သိရှိနားလည်ရန်၊ Banking Systems များနှင့် သက်ဆိုင်သော Operational Processes များကို ဆောင်ရွက်ရန်နှင့် Yoma Bank SOP များနှင့် ညွှန်ကြားချက်များနှင့်အညီ လိုအပ်သော စာရွက်စာတမ်းများကို စုဆောင်းရန်။ Credit Life Cycle နှင့် ပတ်သက်၍ သိရှိနားလည်ပြီး Yoma Bank SOP များနှင့် ညွှန်ကြားချက်များနှင့်အညီ လိုအပ်သော စာရွက်စာတမ်းများကို စုဆောင်းကာ Loan Renewal၊ Loan Documentation၊ Loan Repayment နှင့် Loan Security/Collateral ဆိုင်ရာ လုပ်ငန်းစဉ်များအပြင် New Loan Application၊ Business Loan Renewal၊ Home Loan နှင့် HP Loan တို့နှင့် သက်ဆိုင်သော လုပ်ငန်းစဉ်များကို ဆောင်ရွက်ရန်။ Loan Packets (Collateral နှင့် Loan-related Documents) များကို စနစ်တကျ ထိန်းသိမ်းရန်၊ သက်ဆိုင်ရာ Banking Systems များတွင် လုပ်ငန်းစဉ်များကို ဆောင်ရွက်ရန်နှင့် Queuing Machine ကို စနစ်တကျ စီမံထားရန်။ Delinquent Customer များနှင့် NPL Customer များအတွက် Collection Process များကို ဆောင်ရွက်ရန်နှင့် လိုအပ်ပါက တရားရုံးဆိုင်ရာ ကိစ္စရပ်များကို သက်ဆိုင်ရာဌာနများနှင့် ပူးပေါင်းဆောင်ရွက်ရန်။ ချေးငွေဆိုင်ရာ စာရွက်စာတမ်းများ မှတ်တမ်းတင်ခြင်းနှင့် သက်ဆိုင်သော လုပ်ငန်းစဉ်များအတွက် သက်ဆိုင်ရာ အစိုးရရုံးများနှင့် ချိတ်ဆက်ဆောင်ရွက်ရန်။ ဘဏ်ခွဲ၏ စွမ်းဆောင်ရည် အမြင့်ဆုံးရရှိစေရန် Team Members များနှင့် ပူးပေါင်းဆောင်ရွက်ရန်၊ ကောင်းမွန်သော လမ်းညွှန်ချက်များကို လိုက်နာရန်၊ မိမိ၏ သက်ဆိုင်ရာ လုပ်ငန်းတာဝန်များတွင် ကျွမ်းကျင်ပိုင်နိုင်မှု ဖွံ့ဖြိုးတိုးတက်စေရန်နှင့် သက်ဆိုင်ရာ Reporting Lines များမှ ပေးအပ်သော Coaching နှင့် Guidance များကို လိုက်နာဆောင်ရွက်ရန်။ သတ်မှတ်ထားသော လုပ်ငန်းဆောင်ရွက်ရန် အချိန်ဇယားများနှင့်အညီ Daily/Monthly/Annual Reports များ ပြင်ဆင်ရာတွင် ကူညီဆောင်ရွက်ရန်။ Banking Industry အတွင်းရှိ ခေတ်နှင့်အညီ ပြောင်းလဲနေသော Market Trends နှင့် နောက်ဆုံးရ သတင်းအချက်အလက်များကို လေ့လာစောင့်ကြည့်ပြီး Team အတွင်း မျှဝေရန်။ Yoma Bank ၏ Core Values များနှင့်အညီ Customer များအား အကောင်းဆုံးဝန်ဆောင်မှုများ ပေးအပ်နိုင်ရန် သက်ဆိုင်ရာ Stakeholders များနှင့် အချိန်နှင့်တစ်ပြေးညီ ပူးပေါင်းဆောင်ရွက်ပြီး Customer များ၏ ပြဿနာများနှင့် တိုင်ကြားမှုများကို ထိရောက်စွာ ဖြေရှင်းပေးရန်။ လုပ်ငန်းဆောင်ရွက်မှုများ ချောမွေ့လွယ်ကူစွာ ဆောင်ရွက်နိုင်ရန် Internal နှင့် External Stakeholders များနှင့် ထိရောက်စွာ ဆက်သွယ်ပူးပေါင်းဆောင်ရွက်ရန်။
Collaborating with Developers and Operations Teams Work closely with development and operations teams to integrate security best practices throughout the software development lifecycle. Provide guidance on secure coding practices and assist in the design of secure systems. Security Reviews and Threat Modeling Conduct regular security reviews and assessments to identify vulnerabilities in applications and infrastructure. Perform threat modeling exercises to anticipate potential security threats and develop mitigation strategies. Integrating Security Tools and Processes Implement and manage security tools to automate security testing and monitoring. Ensure seamless integration of security processes into CI/CD pipelines to maintain a secure development workflow. Web, Mobile, Infra, Cloud Penetration Testing Conduct comprehensive penetration tests on web applications, mobile applications, infrastructure, and cloud environments. Document findings and provide actionable recommendations to address security vulnerabilities. Leading DevSecOps Initiatives Champion security in DevSecOps practices by embedding security measures within CI/CD pipelines. Collaborate with DevOps teams to ensure continuous security monitoring and testing. Training and Awareness Provide security training and awareness programs for development and operations teams. Promote a culture of security within the organization by sharing knowledge and best practices. Policy and Standards Development Develop and enforce security policies and standards to ensure compliance with industry best practices. Stay current with emerging security trends and technologies to continuously enhance the security posture. Incident Response Support Participate in security incident response efforts, particularly those related to application and infrastructure security. Provide expert analysis and recommendations during security incidents to minimize impact and prevent recurrence.
ROLE PURPOSE The Senior System Administrator ensures the organization’s server and infrastructure platforms are secure, reliable, resilient, and able to support business operations. KEY RESPONSIBILITIES Server, OS, and infrastructure administration Administer Windows, Linux, virtualization, cloud, storage, and core infrastructure platforms. Availability, performance, and capacity management Ensure infrastructure availability, reliability, performance, monitoring, and capacity planning. Backup, disaster recovery, and business continuity Manage backup, restore, replication, DR testing, and RTO/RPO requirements. Security, hardening, and compliance Implement patching, hardening, vulnerability remediation, access control, audit, and compliance requirements. Incident, problem, and operational support Provide L2/L3 support, troubleshoot issues, perform root-cause analysis, and implement corrective actions. Automation, change, and configuration management Automate routine tasks, manage approved changes, maintain configuration records, and reduce manual effort. Documentation, standards, and continuous improvement Maintain SOPs, runbooks, architecture documents, standards, and improvement plans. Technical leadership and collaboration Guide junior engineers, lead technical initiatives, support deployments, and coordinate across teams and vendors.
ROLE PURPOSE The role is responsible for execution of the bank’s compliance oversight program by conducting reviews, identifying compliance gaps, and monitoring remediation actions to ensure adherence to regulatory requirements and internal policies. KEY RESPONSIBILITIES Conduct compliance reviews and test adherence to regulations, policies, and SOPs. Support the implementation of the annual risk-based compliance oversight plan. Perform compliance risk assessments and regulatory/policy gap analyses. Track remediation actions and follow up on timely closure of identified issues. Support maintenance of the Bank-wide SOP repository and governance framework. Review SOPs and processes to assess effectiveness and compliance. Prepare compliance review reports, working papers, and management updates. Coordinate with stakeholders to facilitate reviews and oversight of remediation activities. Assist in process improvement initiatives by monitoring issues, tracking remediation actions, and supporting root cause analysis activities. Support regulatory projects, compliance initiatives, and continuous improvement efforts. Maintain proper documentation for all compliance oversight activities. Contribute to knowledge sharing, continuous improvement, and team development activities within the Compliance Oversight function. Perform other duties as assigned.
ROLE PURPOSE The NOC Engineer is responsible for monitoring, maintaining, and troubleshooting Yoma Bank’s technology infrastructure and ensuring uninterrupted operations of critical systems. The role involves real-time monitoring, incident resolution, and escalation of issues related to network, server, storage, and application services, with a focus on ensuring compliance with banking regulations and SLA requirements. KEY RESPONSIBILITIES Infrastructure Monitoring and Maintenance Monitor IT infrastructure, including networks, servers, applications, and databases, using monitoring tools such as Zabbix, SolarWinds, Grafana, or equivalent. Proactively detect, diagnose, and address performance issues and bottlenecks. Ensure high availability of critical banking applications and services. Incident Management Respond to and resolve incidents in line with defined SLA and priority levels. Act as the first point of contact for all IT-related issues during operations. Escalate unresolved issues to the appropriate teams (Network, Server, Storage, DBA). Maintain a detailed incident log and document resolutions for knowledge-sharing Network Operations Monitor and maintain the bank’s LAN, WAN, and data center networks. Diagnoses and troubleshoot network connectivity issues, including VPNs, MPLS links, and firewalls. Coordinate with telecom providers for circuit outages or latency issues. Security and Compliance Monitor security alerts and events to detect unauthorized access, suspicious activity, or breaches. Ensure compliance with banking industry regulations and internal security policies. Coordinate with the cybersecurity team for vulnerability assessments and mitigation plans. Reporting and Documentation Generate regular performance and incident reports for management review. Document all operational procedures, playbooks, and troubleshooting guides. Maintain an updated inventory of IT assets and configurations. Collaboration and Escalation Work closely with other IT teams, including Systems, Network, Storage, and Database teams, and further applications Team. Escalate persistent or critical issues to senior engineers or external vendors. Support the disaster recovery team during DR drills and live scenarios.
ROLE PURPOSE Risk Management Associate role will gain exposure across all areas of risk management, including liquidity risk, market risk, operational risk and all other risks. Through rotational assignments and on-the-job learning, the role is designed to build a strong foundation of knowledge, practical skills, and professional development in risk functions. This position is intended for the candidate to understand how risk is identified, assessed, monitored, and managed within a financial institution, while preparing him/her for future specialized or leadership roles in risk management. JOB RESPONSIBILITIES Participate in a structured rotation program across different risk functions and understand the nature of risk management in financial institutions. Assist in conducting risk assessments, monitoring, and reporting, especially in market risk, liquidity risk and operational risk, under the guidance of senior team members. Support the preparation of risk analysis (data collection and entry), presentations and contribute to the development of risk policies, frameworks, and controls. Build a strong understanding of the bank’s products, services, and operations, and provide valuable input to help identify, assess, and mitigate potential risks. Engage in ongoing training, mentoring, and project-based assignments to develop practical risk management skills. Collaborate with colleagues across departments to understand how risk is managed within business processes.
ROLE PURPOSE Vice President - Program Manager will drive successful planning, execution, and delivery of strategic programs by coordinating cross-functional teams and external partners, ensuring projects are delivered on time, within budget, and to the required quality standards . Lead large-scale programs through strong project management, stakeholder engagement, communication, and delivery capabilities. JOB RESPONSIBILITIES Project Planning and Execution Collaborate with leadership and cross-functional stakeholders to define project strategy, scope, goals, and deliverables. Develop project plans covering timelines, resource requirements, dependencies, and key milestones. Evaluate cost and timeline options to support effective project decisions. Ensure alignment with organizational strategic objectives. Resource Management Assess resourcing requirements throughout the project lifecycle. Partner with functional teams to secure and commit required resources. Monitor resource utilization and adjust allocation to support efficient project execution. Portfolio Planning and Alignment Support the PMO in project selection and prioritization activities. Assess project priorities against organizational objectives and strategic direction. Contribute to portfolio planning and alignment. Team Leadership and Coordination Lead and coordinate cross-functional teams to achieve program objectives. Foster collaboration, innovation, continuous improvement, and high performance. Facilitate communication, prioritize activities, and provide guidance to delivery teams. Adapt to changing priorities and requirements while maintaining delivery momentum. Stakeholder Management and Engagement Build and maintain strong relationships with internal and external stakeholders. Understand business needs and align expectations throughout the program lifecycle. Communicate complex information clearly, concisely, and effectively. Proactively address stakeholder concerns, risks, and issues to maintain engagement and satisfaction. Risk Management Identify and proactively manage project risks, issues, and dependencies. Develop and implement mitigation actions to minimize potential roadblocks. Facilitate timely problem-solving and escalation to keep projects on track. Performance Tracking and Reporting Establish and maintain relevant project performance metrics. Monitor progress against key milestones, timelines, and deliverables. Provide regular updates on project status, risks, issues, and achievements. Ensure transparency and visibility through effective reporting mechanisms. Reporting and Documentation Prepare comprehensive project reports covering status, milestones, key metrics, and risks. Maintain accurate and up-to-date project documentation. Ensure project records are accessible and maintained for future reference.
ROLE PURPOSE This position is responsible for supporting day-to-day HR Operations services by responding to employee needs, coordinating HR administrative activities, maintaining accurate HR documentation, and monitoring HR-related inventory and resources. The role ensures reliable, efficient, and employee-focused support while maintaining data accuracy, confidentiality, and compliance with established HR procedures. JOB RESPONSIBILITIES Provide timely and responsive support to employees by handling HR-related enquiries, requests, and administrative services in accordance with HR policies and procedures. Support daily HR operations activities, including employee documentation, service requests, and coordination with internal stakeholders to ensure smooth employee service delivery. Monitor and maintain HR-related inventory records, including employee materials, forms, and other HR operational supplies, ensuring accurate tracking and availability. Coordinate inventory requests, conduct regular stock checks, and update records to support efficient HR operations and cost-effective resource management.