MMR
Myanmar
Call Centre Facebook Agent
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
A Good Opportunity for ..
1.Monitor and respond to customer inquiries, comments, and messages on our Facebook page.
2.Provide accurate information about our products, services, and promotions.
3.Resolve customer issues efficiently and escalate when necessary.
4.Collaborate with other departments to ensure consistent messaging.
5.Monitor trends and provide insights for improvement.
6.Assist in developing strategies to increase engagement and brand loyalty.
Open To
Job Requirements
1.High school diploma required; bachelor's degree preferred.
2.Previous experience in customer service or social media management preferred.
3.Strong written and verbal communication skills.
4.Proficiency in using Facebook and other social media platforms.
5.Positive attitude and willingness to learn.
What We Can Offer
Benefits
Highlights
Career Opportunities
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