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Customer Relationship Officer

Telecom International Myanmar Co., Ltd (Mytel)
Bahan | Yangon
Verified This job has been verified by the company as a real job vacancy.
29 Jun 2020
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Sales, Business Development

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

This position is under Corporate Sales Department and direct report to Corporate Sales Director.

- Develop policies, cost plans, guidelines, KPI for Customer Care
- Support and control the quality of service: Receive customer feedback and answer customer's questions via Call Center (OS responded via B2C's CC)
- Deploy customer care programs, incentives to keep customersin a longterm.

Open To

Male/Female

Job Requirements

- At least graduate from University or related bachelor degree holder.
- Must have at least 2 years related experience (Customer Service)

- Have skills on corporate dealing, sales and marketing, problem-solving

- Have knowledge on relevant product & Sales and customer care

- Must possess excellent communication skills

- Strong command of English and can work under pressure.

What We Can Offer

Benefits

Provide Transportation,
Phone Allowance and Group Life Insurance Service

Highlights

Empower Together, International Standard,
Challenge Working Environment

Career Opportunities

Learn new skills on the job