On behalf of our Client, a farm equipment supplier. We are looking for a: Head of Operations (Microfinance) to be based at their offices in Yangon, Myanmar.

Main Duties and Responsibilities

• Monitors the operations of all the branches in guidance of MFI laws & regulations and attends relevant government departments’ meeting
• Coordinates with Finance Department to facilitate FRD’s ground inspection & audit processes and monitors the timely submission of regional data, monthly & annual reports to FRD
• Reviews the business plans & KPI plans submitted by all branches and presents to Executive Director for finalization
• Supervises the full implementation of KPIs set by the operation department
• Supervises the meetings with all branches and manages the operations of all branches
• Visits all branches once every 6 months and handles for all branches of Business Development & Loan Operations
• Eliminates fraud cases & violations of profession codes of ethics at operation level and immediately reports to management team in observation of such cases
• Monitors the compliance of credit policy during loan process and the compliance of monitoring policy post loan disbursement
• Manages the overdue cases according to the predefined rates & procedure and personally takes part in collection process if necessary
• Coordinates with Finance Department to review the branch level cost in accordance to budget plan set
• Plans staff trainings for overall staff skills development
• Conducts regular weekly & monthly meetings with all branches and presents the respective needs to management team in a timely manner
• Cooperates with Business Development Department to implement the business development and expansion activities
• Develops the branch level staffs’ leadership skills needed for future career development
• Monitors all branch staffs’ supports towards Good Brothers’ Group’s business activities

Job Requirements

• University Degree with any major subject
• Holding an MBA or education background in fields relevant to MFI’s operations would be an advantage
• At least 10 years of experience (Must be 5 years of relevant experience in Microfinance field)
• Excellent leadership, interpersonal, sociability skills and multicultural skills
• Excellent command of English Language and excellent knowledge of Microsoft Office
• Willing to travel as business trips

All CVs will be handled with the utmost confidentiality.