Competitive Pest Services has been operating in Myanmar since 2015, and is generally considered the preferred premium pest control service in the country. With over 100 staff in eleven locations throughout the country, we are extremely proud of our commitment to ISO accredited standards and sustainability.

Operations Manager 2IC is responsible for the following:
- The Operations Manager 2IC is responsible for assisting Operations Manager in the overall management of service, overseeing the administrative department, and maintaining optimum market presence and profitability through customer visits.
- The Operations Manager will work closely with Admin Managers, Service Managers, Service Supervisors, and technicians by monitoring that quality service is achieved.
- Additionally, they will conduct periodic training workshops and oversee reports.
- The Operations Manager is a highly skilled natural leader, possessing a motivating management style that fosters collaboration and innovation among all staff.

5+ years of experience managing a team of 5 or more
• Preferred: Tertiary degree
• Excellent leadership and managerial skills, including confidence in making and implementing tough decisions.
• Exceptional interpersonal skills.
• Previous demonstration of exceptional customer experience.
• Excellent communication skills.
• Exceptional written, verbal and presentation skills. Fluent Burmese and English.
• A demonstrated ability to lead and manage a diverse team of people, including effective delegation skills.
• Excellent competency in project management, problem solving and change management.
• Excellent organisation and time management skills.
• Ability to adapt to a constantly changing environment.
• A solid knowledge of customer service principles and practice.
• Excellent understanding of standard computer systems, such as Word, Excel and PowerPoint.
• Supportive, intuitive and motivating manner with all staff members.
• Strong self-motivation and discipline; ability to work unsupervised.
• Strong attention to detail.