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Senior Laboratory Quality Officer is a field-based position with the primary role of overseeing and coordinating operational activities in SCH managed & affiliated laboratories by supervising and assisting technical supports to technicians, ensuring that SCH operated lab procedures & guidelines are set up, up-to-date and function properly and liaising with respective stakeholders (National TB program, National AIDS program, National Health Laboratory and others) for lab related matters.

• Quarterly monitoring and supervision of Lab Technicians from SCH affiliated private laboratories to ensure quality of services are according to NTP guidelines
• Biannual supervision of Lab Technicians from SCH operated laboratories (QC) for HIV lab testing according to guidelines
• Guide and assist to develop lab related standard operation procedures, guidelines and job aids which in line to SCH operated labs and regular update on those
• Regular follow up of lab quality recommendations in subsequent reports from different stakeholders, builds rapport, providers feedback on errors and takes action according feedback to respective labs
• Take as a focal point for coordinating with internal and external stakeholders for maintaining quality result by participating in the external quality assurance system for both HIV and TB, reviewing results and report any shortfalls to respective supervisors
• Overview and validate lab data consistency and report on discrepancies
• Liaises and co-ordinate with respective stakeholders of regular/refresher lab training for SCH managed and affiliated private labs
• Provide sufficient technical support to Lab Technicians/ Microscopist and Field Operation teams, and arrange for the exchange of slides and other work for quality assurance review
• Facilitate training to relevant technicians/staffs from SCH operated labs by coordinating with respective units.
• Take main responsibility for maintenance of equipment (microscopes and accessories) that SCH provided and based at 3rd Party location (Private/NTP labs)
• Provide technical support on lab issues (slides, lab reagents and related necessary stocks) during the yearly forecasting and procurement plan in collaboration with respective programs
• Advocate to Lab Technicians, Township Medical Officers, NTP/NAP Officers or local authority if necessary
• Assists Healthcare Quality Manager for lab related activities

• Must hold degree/diploma for Lab Technician and valid Lab Technician License
• Must have senior technical and supervising experience for 2 years
• Must have laboratories activities and relevant work experiences for 5 years
• Strongly prefer to have experience in proper lab data validation
• Must be able to work in flexible hours
• Good in interpersonal, communication, computer skills (Microsoft office application: word, excel and power-point)
• Preferable to have ability to perform duties on own initiative with limited supervision