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Banking Customer Relationship Supervisor

KBZ Bank
| မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
08 Jul 2021
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
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Banking Customer Relationship Supervisor
KBZ Bank, | မန္တလေးတိုင်း

Banking Customer Relationship Supervisor

KBZ Bank

Banking Customer Relationship Supervisor

KBZ Bank
Recruiter active 2 days ago The recruiter at this company was last active reviewing applications.
Myanmar - မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Great Opportunity for ...

  • Complete client service handling - as the first and single point of contact for any client concerns, queries or complaints;
  • Client account and portfolio management (retain and deepen);
  • Customer engagement customised, over time, based on individual ‘Customer Profiles’ which need to be built up and recorded on CRM platform during each interaction;
  • Analyse client interests, problems/complaint resolution , and potential need for new products and services and direct the requirement / lead to the right channel for fulfilment
  •  Bring the bank to the client – based on needs. Coordinate with branches, VCGM’s, Operations and other key stakeholders to ensure service resolution is world class;
  • Engage with customers to enrich the relationships by mobilizing additional funds and promote other fee-based products/services based on current and future customer needs;
  • Highlight critical issues to reporting manager and other related team whenever necessary;

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Minimum 2 years of banking industry experience especially on customer servce or Corporate sale. 
  • Customer service focus and customer-centric mind-set.
  • Any mandatory certifications as required for financial products
  • Intuitive to customer’s needs;
  • Strong communication and interpersonal skills, ability to build and maintain relationships;
  • Must understand customer relationship management (CRM);
  • Ability to analyse and solve problems quickly;
  • Self-motivated, flexible;

What We Can Offer

အက်ိဳးအျမတ္

International Standard

ထူးျခားခ်က္မ်ား

International Standard

အခြင့္အလမ္းမ်ား

Management Potential
OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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