Responsible for ensuring all centres’ overall Operations necessarily as per following the guidance and instruction from Assistant BU Head effectively and efficiently.

• Data collection to be ready for projects update
• Data preparation for budget and commission/Revenue tracker of centers
• Prepare KPI tracker and Incentive Achievement reports for Center Staff and Agents
• Support Training in line with schedule
• Participate users testing for system and application development
• Administration support for business development and product team
• Ground Check update of each center weekly basis (or) daily (depend on business needs)
• Overall project update weekly basis.
• Collaborate with each supervisor for employee training list
• Prepare the Agent & center staff list for Products/Services skills set
• Prepare training outcomes data working with learning and development team
• Assist in the enhancement, implementation, and monitoring of strategies towards the success of the KBZPay Center.
• Fearlessly and aggressively make suggestions and implementing change regarding process improvements in order to smoothen operation.
• Conduct studies related to projects and special topics as directed by superior/s.
• Review and analyze all tracking reports and take actions if it’s needs to be done
• Creating and presenting regular reports to BD Team Lead on daily basis
• Demonstrate flexibility to perform every other duty as assigned.

• Minimum 3 years in working experience
• Relevant Experience in project Management, Business and Product Development, Finance.
• Recognized degree (preferably in Business Management, Business Administration)