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Card Officer (Dispute & Chargeback)

(Banking Assistant)

Myanmar Citizens Bank (MCB)
ပုဇွန်တောင် | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
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Card Officer (Dispute & Chargeback)

(Banking Assistant)

Myanmar Citizens Bank (MCB)
Recruiter active 4 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

  • Review and monitor credit card transactions, comparing data from multiple sources such as bank statements, cards association reports, and internal system
  • Research and investigate all credit card disputes; make proper adjustments/charge backs and needed; balance and prepare related credit card transactions
  • Corresponding with VISA/JCB/MPU and submit dispute cases and Chargeback to respective card scheme
  • Applies Bank, CBM, and card scheme industry regulation and practices in resolving dispute
  • ATM Ecommerce and POS related customer dispute request (dispute case with MCB customer using MPU card and checking transaction information for customer service and crediting the account)

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Bachelor’s degree in Finance, Accounting, or a related field
  • 3 years of experience in a related field
  • Proficient in all four aspects of English—reading, writing, speaking, and listening must have a basic level
  • Skilled in using Microsoft Word, Excel, PowerPoint, and other Office applications for effective documentation, analysis, and presentation
  • Adapt at identifying issues, developing solutions, and implementing effective resolutions
  • Proven ability to collaborate effectively within a team, contributing to group efforts and achieving collective goals
  • Essential for staying current with evolving card technologies and systems

What We Can Offer

အက်ိဳးအျမတ္

- Ferry provided

ထူးျခားခ်က္မ်ား

- International Standard
- Make a difference
- Join an experienced team

အခြင့္အလမ္းမ်ား

- Learn new skills on the job
- Promotion opportunities

Apply for this job

OR

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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