Class Portfolio Management  

• Analyze student subject preferences and identify priorities  
• Provide direction to teachers on creation of classes in alignment with the student preferences priorities  
• Add relevant classes and manage the portfolio of social and complementary classes to optimize student progress and engagement  
• Communicate the portfolio of available classes to the coaches

Scheduling Management  

• Collect class requirements  
• Create monthly schedules according student class requirements  
• Manage waiting list and add classes according to student needs and teacher availability  
• Manage scheduling KPIs and report on them on a weekly basis to the Area Service Director

Teacher Management  

• Assign teachers to classes  

• Ensure that teachers are punctual and prepared to classes, are adhering to WSE dress code, and compliant to WSE handbook  

• Ensure that teachers are enforcing the English only environment policy of the school  

• Encourage staff retention and mitigate minor conflictual situations

• Identify strengths and areas of improvement among the teaching team, provide feedback and communicate them formally to Area Service Director and Head of Educational Excellence  

Support Events Planning and Execution  

• Conceptualize events or provide inputs to the event planner  

• Schedule teachers for events and ensure space availability  

• Ensure that the scheduled teachers are prepared for the events  

• Coordinate the events execution  

• Provide informal feedback to Area Service Director on the level of engagement observed during the event  

General Management  

• Provide punctual support to the Sales team, including oral placement tests and level checks as needed  

• Build a spirit of encouragement of students within the Service community  

• Maintain a fully functional, comfortable and supportive classroom environment  

• Run bi-weekly teacher meetings in collaboration with ASD  

• Join relevant management meetings organized by HQ  

• Manage the Social budget  

Project Management  

• Support or lead projects in cooperation with Area Service Director, Head of Educational Excellence and CEO 

• Ensure service continuity  

• Teach approximately 10 hours per week  

• Cover classes for absent teachers when necessary

The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.

• Bachelor's degree and three years of relevant experience, or combination of education and relevant experience
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Great organizational skills and an eye for detail
• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Able to work on a rotation schedule including weekends, mornings and evenings and overtimes as needed
• Knowledge of customer service and education industry