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Customer Relationship Officer

KBZ Bank
| မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
10 Sep 2021
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
မန္တလေးတိုင်း
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
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Customer Relationship Officer

KBZ Bank
မန္တလေးတိုင်း

Customer Relationship Officer

KBZ Bank
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - မန္တလေးတိုင်း
Verified This job has been verified by the company as a real job vacancy.
| မန္တလေးတိုင်း
10 Sep 2021
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Great Opportunity for ...

  • Maintain the center operation process flow
  • To arrange the assignment plan
  • To train staff in effective customer service strategies and maintain the customer service standard
  • To report the consolidated KBZPay Center activities
  • To ensure that staff are fully understand and can effectively communicate with customer about KBZPay
  • To manage the budget and expenses
  • Manage cash flows activities & liquidity support
  • To organize all the equipment in the office and to provide the necessary equipment
  • To develop personal growth opportunities of all staffs
  • To accomplish our KBZ-Pay center objectives by managing staff; planning and evaluating the activities.
  • To ensure that customers are satisfied with provided customer service
  • To ensure that operation is following the standard procedure
  • To ensure that KYC update/edit staff are following the standard operation procedure
  • To provide and ensure a safe working environment for employees and customers
  • To listen employee feedback and recognize employee strengths and weaknesses
  • To ensure the communication between KBZpay centers.

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Maintain the center operation process flow
  • Excellent management and supervisory skills.
  • Excellent verbal and written communication skills.
  • Extensive knowledge of customer service procedures and principles.
  • Organized with attention to detail.
  • Good listening and communication skill
  • Accountability
  • Team work
  • Ability to coach and mentor customer service representatives.
  • At least three years experience of providing the service to the public
  • At least Bachelo degree graduated with any specific majors
  • Previous experience in a supervisory role preferred.

What We Can Offer

အက်ိဳးအျမတ္

Quarterly Bonus

ထူးျခားခ်က္မ်ား

Leading Bank In Myanmar

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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