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Customer Service/ Call Centre Representative

SHWE TAUNG GROUP
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
17 Dec 2020
Recruiter active 19 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 19 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service/ Call Centre Representative
SHWE TAUNG GROUP, | ရန်ကုန်တိုင်း

Customer Service/ Call Centre Representative

SHWE TAUNG GROUP
ရန်ကုန်တိုင်း

Customer Service/ Call Centre Representative

SHWE TAUNG GROUP
Recruiter active 19 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
17 Dec 2020
Verified
Recruiter active 19 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အစားအသောက်/စားသောက်ဆိုင်ဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school diploma or graduates in any degree.
  • Able to react effectively and calmly in emergencies.
  • Ability to work in a fast paced environment
  • Ability to handle multiple tasks at the same time
  • Flexibility and initiative
  • Experience working with challenging customers, Able to maintain customer confidentiality
  • Strong problem solving skills, excellent communication skills
  • Understand the specific needs and requests of customers, the nature of their product and storage and handling needs
  • Must be able to relate to other people beyond giving and receiving instructions and get along with co-workers without exhibiting extremes behavioral.
  • Knowledge of Microsoft Office Suite, Accurate typing and data entry skills

What We Can Offer

အက်ိဳးအျမတ္

Overtime Payment

ထူးျခားခ်က္မ်ား

  • An awesome company
  • Join a winning team
  • You can make a difference

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
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More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

အစားအသောက်/စားသောက်ဆိုင်ဝန်ဆောင်မှု

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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