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Customer Service (Life, General)

Excellent Fortune Insurance Co.,Ltd
ကမာရွတ် | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
30 Jan 2023
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
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Customer Service (Life, General)

Excellent Fortune Insurance Co.,Ltd
ရန်ကုန်တိုင်း

Customer Service (Life, General)

Excellent Fortune Insurance Co.,Ltd
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
ကမာရွတ် | ရန်ကုန်တိုင်း
30 Jan 2023
Verified
Recruiter active 14 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Exciting Opportunity for ...

  • Deliver brand promise at all times and provide consistent levels of service to customers
  • Monitor service performance and adherence to agreed-upon service level targets
  • Ensure clients and customers receive optimal Services and Support
  • Establish performance benchmarks and hold team to those goals
  • Resolve customer conflicts and handle escalation procedures
  • Lead with enquiries related requests according to policies and procedures
  • Follow up on customers' complaints and appeals closely 
  • Provide feedback proactively to make work processes more efficient or to enhance customer experience Ensure timely and accurate upkeep of records within systems
  • Provide guidance and leadership to customer service team

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Degree with min 2 years of customer service experience in the insurance industry Enjoy people engagement and providing good advice
  • Have patience in dealing with complex problems
  • Have strong interpersonal skills and the ability to answer queries clearly over the phone Be result-oriented and enjoy seeing tangible results of your hard work
  • Good command in English will be an advantage
  • Proficient in Microsoft Word, Excel and PowerPoint

What We Can Offer

အက်ိဳးအျမတ္

B2B SIM Card

ထူးျခားခ်က္မ်ား

Fun working environment
International Standards
Make a difference
Join an experienced team

အခြင့္အလမ္းမ်ား

Training provided
Learn new skills on the job
Promotion opportunities
Management potential
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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