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Customer Service Representative

Yoma Bank
သံလျင် | ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
12 Nov 2021
Recruiter active 30 mins ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 30 mins ago The recruiter at this company was last active reviewing applications.
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Customer Service Representative

Yoma Bank
ရန်ကုန်တိုင်း

Customer Service Representative

Yoma Bank
Recruiter active 30 mins ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
သံလျင် | ရန်ကုန်တိုင်း
12 Nov 2021
Verified
Recruiter active 30 mins ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Big Opportunity for ...

JOB RESPONSIBILITIES

  • To manage large amounts of inbound and outbound calls in a timely manner
  • To follow communication “scripts” when handling different topics
  • To identify customers needs, clarify information, research every issue and provide solution and/or alternatives        
  • To seize opportunities to upsell products when they arise
  • To Build sustainable relationships and engage customers by taking the extra mile
  • To keep records of all conversations in our call center database in a comprehensible way
  • To frequently attend educational seminars to improve knowledge and performance level
  • To meet personal/team qualitative and quantitative targets

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • Any Degree must be holder
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

What We Can Offer

အက်ိဳးအျမတ္

- Annual Performance Bonus
- OT Payment
- Uniform provided

ထူးျခားခ်က္မ်ား

- Join a Winning Team
- You can Make a Difference

အခြင့္အလမ္းမ်ား

- Opportunities for Job Training
- Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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