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Operation Support(Customer Care)-Staff/Seniorstaff

MPT - Myanma Posts & Telecommunications
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
08 Aug 2019
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
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Operation Support(Customer Care)-Staff/Seniorstaff

MPT - Myanma Posts & Telecommunications
ရန်ကုန်တိုင်း

Operation Support(Customer Care)-Staff/Seniorstaff

MPT - Myanma Posts & Telecommunications
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
08 Aug 2019
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

A Fantastic Opportunity for ...

- Provide agents with necessary service & operational information, including FAQs
- Create work flows and review/ update as needed
- Create (e-)manual and review/ update/ revise and align with training and service support teams
-Provide call center with service and operational information as well as FAQs;
- Obtain customer feedback from different channels and monitor service trends;
- Align with Marketing and Sales Departments and ensure all customer care channels fully understand services available;

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

-Ability to perform call center operation management, in line with services & products, business process management & improvement, maintenance of web manuals, -FAQs and other support materials
-Experience in Call center management preferred
-Ability to perform call center operation management, in line with services & products, business process management & improvement, maintenance of web manuals, -FAQs and other support materials
-Experience in Call center management preferred

What We Can Offer

အက်ိဳးအျမတ္

Ferry Transport
Health Insurance
Performance Bonus

ထူးျခားခ်က္မ်ား

An awesome company
- Join a winning team
- You can make a difference

အခြင့္အလမ္းမ်ား

Opportunities for promotion
- Possbility for job training
- Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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