1. Product Strategy & Lifecycle Management

• Define and own the product roadmap aligned with business objectives and market demands.
• Conduct market research, competitor analysis, and customer feedback to identify product opportunities.
• Prepare and present New Product Proposals (NPP) for internal approval and strategic buy-in.

2. Business Requirement Documentation

• Gather and translate business needs into detailed and structured Business Requirements Documents (BRDs).
• Work closely with stakeholders to define product scope, KPIs, and success metrics.
• Align BRD content with regulatory, operational, and technical constraints.

3. Process Design & Documentation

• Develop and maintain comprehensive Standard Operating Procedures (SOPs) for internal use and compliance purposes.
• Create detailed instruction manuals, user guides, and training materials for internal and external users.
• Design and maintain clear process flows and swimlane diagrams to visualize cross-functional interactions and responsibilities.

4. Operational & Financial Integration

• Define and validate end-to-end accounting flows and journal entries in collaboration with finance and reconciliation teams.
• Ensure accuracy in accounting treatments for transactions across different systems (core banking, wallet, payment gateway, etc.).

5. Stakeholder & Cross-functional Collaboration

• Coordinate with Technology teams for solution design, development, testing, and implementation.
• Work with Risk and Fraud teams to ensure product compliance with internal risk frameworks and anti-fraud controls.
• Partner with Legal and Compliance to address regulatory requirements and ensure full legal compliance.
• Liaise with Operations, Customer Support, and Marketing for smooth product rollout and support.

6. Project Management

• Lead and participate business development initiatives as project.
• Drive the delivery of project milestones within time and budget constraints.

• Facilitate cross-functional meetings, sprint planning, and UAT sessions.

• Recognized degree (preferably in Business Management, Business Administration)
• 5+ years of product management experience in Banking, Fintech, or Financial Services
• Proficiency in writing BRDs, SOPs, NPPs, process flows, and accounting documentation.
• Strong stakeholder management and ability to work under pressure in fast-paced environments
• Possess strong command of English, both verbal and written, with the ability to communicate complex ideas clearly and professionally across diverse stakeholders
• Good leadership and internal and external management skill