Quality And Performance Manager

Ooredoo Myanmar

| ရန်ကုန်တိုင်း

ရန်ကုန်တိုင်း

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Quality And Performance Manager

Ooredoo Myanmar, | ရန်ကုန်တိုင်း

Quality And Performance Manager

Ooredoo Myanmar

ရန်ကုန်တိုင်း

Quality And Performance Manager

Ooredoo Myanmar

Myanmar - ရန်ကုန်တိုင်း

| ရန်ကုန်တိုင်း

14 Feb 2017

လုပ္သက္အဆင့္

Manager

အလုပ္အမ်ိဳးအစား

Quality Assurance

Job Industry

တယ်လီဖုန်းဆက်သွယ်ရေး

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Exciting Opportunity for ...

Quality and performance of the network should be maintained, stabilized and improved continuously. To achieve those targets, the scope should manage the vendor MS on daily basis through monitoring KPIs/PIs degradations, raising issues with priorities and SLAs, and most important follow up for the resolution.

Right KPIs/PIs are defined with baselines and targets. Looking to the right KPIs with optimized formulas, ensure that the User Perception is protected and guaranteed on a micro level.

The role should manage its team to achieve the targets in different areas of the network as defined by Management and in collaboration with the Optimization Team.

Open To

Repatriate

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

Minimum Experience & Essential Knowledge
- Minimum 3 Years in Telecom with operators or vendors from Regional experience
- Good knowledge and understanding in defining KPIs/PIs for Radio, Core (CS & PS), VAS, Transmission (IP, DWDM, MW)
- Able to manage a team to achieve the defined targets.
- Ensure the coordination between different departments (Planning, MS, Optimization, Operation, and B2B) to perform cross functional alignment for better understanding and to correlate with network issues.
- Daily follow up on performance degradation through escalation with different priorities. Continuous follow up for the resolution.

Minimum Entry Qualifications
- Minimum experience in Telecom Performance & Quality management, recommended 3 Years
- Good knowledge in Managed Services environment and SLAs to deal with Vendor management at different levels
- Optimization experience is required for the role

What We Can Offer

အက်ိဳးအျမတ္

Meal or travel allowence

ထူးျခားခ်က္မ်ား

Fun working environment with international standard

အခြင့္အလမ္းမ်ား

Learn new skills on job

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