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Senior Customer Service Assistant

KBZ Bank
| ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
29 Sep 2021
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
ရန်ကုန်တိုင်း
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
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Senior Customer Service Assistant

KBZ Bank
ရန်ကုန်တိုင်း

Senior Customer Service Assistant

KBZ Bank
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - ရန်ကုန်တိုင်း
Verified This job has been verified by the company as a real job vacancy.
| ရန်ကုန်တိုင်း
29 Sep 2021
Verified
Recruiter active 15 hours ago The recruiter at this company was last active reviewing applications.

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

လုပ္ေဆာင္ရမည့္တာ၀န္မ်ား

An Excellent Opportunity for ...

We are going to hire for that position in Yangon, Mandalay, Taungyi, Naypyitaw, Bago Division. The role holder is mainly handle for the customer service, KYC change process , complaints management, supervisory if needed.

  • To check and update the information in KYC update and Booking data Sheet
  • To ensure that customers are satisfied with provided customer service
  • Monitor the KYC change process.
  • Support the bank side (Maker- Checker) for KYC change process
  • Ensure the effective communication between stakeholders [bank side (Maker-Checker), KBZPay side & KBZPay call center ]
  • Arrange floor plan for customer convenience (together with bank side)
  • To perform all of duties assigned by supervisor
  • To train staff regarding their individual needs for work operation.
  • Handle complaints and provide appropriate solutions for customer satisfactory

Open To

Male/Female

လိုအပ္ေသာအရည္အခ်င္း

  • To assist the Team Leader in coaching new customer service officers and may be required to work in a supervisory capacity in the Team Leader's absence
  • Strong experience on customer service
  • Good listening and communication skill
  • Clear communication skill
  • Taking responsibility
  • Resilience on dealing with unexpected complaints
  • At least one or two years experience of providing the service to the public
  • At least graduated with any specific majors

What We Can Offer

အက်ိဳးအျမတ္

Quarterly Bonus

ထူးျခားခ်က္မ်ား

Leading Bank In Myanmar

အခြင့္အလမ္းမ်ား

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques
သက္တမ္းကုန္သြားပါျပီ
OR
More jobs from this employer

လုပ္သက္အဆင့္

Experienced Non-Manager

အလုပ္အမ်ိဳးအစား

Customer Service, Support

Job Industry

ဘဏ်လုပ်ငန်း/အာမခံလုပ်ငန်း/အသေးစားချေးငွေလုပ်ငန်း

အနိမ့္ဆံုး ပညာအရည္အခ်င္း

Bachelor Degree

Job Type

Full Time

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