Job Purpose:

Sr. Manager, Billing & Invoicing Governance is responsible for overseeing end-to-end governance of TowerCo infrastructure and energy-related billing processes. The role ensures contractual compliance, billing accuracy, financial integrity, and dispute resolution effectiveness. The incumbent will lead a team responsible for invoice validation, contract adherence, and energy OpEx planning to optimize operational efficiency and cost control within ATOM Myanmar’s passive infrastructure operations. Lead the Billing & Invoicing Governance function responsible for validating TowerCo and energy invoices, managing contractual billing compliance and disputes, and partnering on OpEx planning. Also, build processes, dashboards and controls that reduce leakage, accelerate dispute closure and align operational realities with financial accounting.

Key Accountabilities

1. Leadership and Governance

• Lead the billing and invoicing team to ensure accuracy, transparency, and accountability in all TowerCo-related financial processes.
• Develop and implement governance frameworks and validation mechanisms to minimize billing errors and disputes.
• Provide periodic management reports highlighting billing accuracy, dispute trends, and financial exposure.

2. TowerCo Billing and Validation

• Oversee validation of TowerCo invoices covering infrastructure, power fees, and energy OpEx components.
• Ensure billing aligns with actual site configurations, service levels, and contractual terms.
• Manage centralized billing dashboards for tracking, escalation, and performance visibility.

3. Contract and Commercial Management

• Review, interpret, and enforce TowerCo and energy-related contracts for billing and service compliance.
• Support negotiations on cost adjustments, scope clarifications, and new commercial agreements.
• Coordinate with Legal, Finance, and Sourcing teams to maintain contract integrity and version control.

4. Dispute Management and Resolution

• Lead the identification and documentation of billing discrepancies through data-driven analysis.
• Prepare evidence-based dispute cases and lead negotiation with TowerCos to secure credit notes or cost recoveries.
• Maintain a structured dispute management log, tracking all issues to closure and implementing preventive actions.

5. Energy OpEx Planning and Control

• Contribute to annual and monthly energy OpEx forecasting and cost planning.
• Analyze energy consumption trends to identify anomalies and cost optimization opportunities.
• Collaborate with Energy Operations teams to align technical realities with financial accuracy.

6. Process Improvement and Compliance

• Develop and enforce Standard Operating Procedures (SOPs) for invoice validation, dispute handling, and reporting.
• Drive automation initiatives and process improvements to enhance transparency and efficiency.
• Ensure compliance with internal audit requirements, financial controls, and regulatory standards.

Qualifications:

• Bachelor’s degree in Engineering, Business Administration, Finance, or related discipline.
• MBA or professional certification in contract or financial management is an advantage.

Experience:

• Minimum 8 years of experience in Telecom TowerCo operations, contract governance, or energy billing management.
• Proven leadership experience in managing teams handling large-scale billing or OpEx validation.
• Strong understanding of TowerCo contracts, infrastructure cost models, and power fee mechanisms.

Key Skillsets (3 - 5 skillsets):

• Strong analytical and problem-solving abilities with attention to detail.
• Excellent negotiation and stakeholder management skills.
• Proficiency in MS Excel, Power BI, and ERP/billing systems (SAP, Oracle, etc.).
• Detail-oriented, process-driven, and financially astute.

Key Attributes

• High integrity and accountability.
• Proactive, structured, and results-oriented.
• Strong communication and collaboration skills across functions.
• Ability to perform under pressure and manage competing priorities effectively.