 Manage training for newly recruit IL staff and conduct on the job training on DAWN microfinance methodologies as well as management training.
 Identify training needs and training gaps in IL Unit in a close cooperation with Line Managers, IL Manager, and Head of Operations.
 Design and implement training modules and created training materials based on training needs assessments.
 Provide inputs to the training strategy and the development of specific training development plans
 Design and deliver training programs including induction, employee development, management development, systems, products, refresher training, etc.
 Develop and keep up to date training materials including trainer’s guides, using adult education and participatory training approach which includes all Handouts and supporting materials
 Evaluate regular and standardized pre and post-tests during training sessions
 Conduct follow-up of all completed training to evaluate and measure results
 Prepare case studies and other relevant training tools on technical and non-technical topics as needed to illustrated training topics
 Participate in discussion, workshops, meetings and training of operation department.
 Visit branches frequently and monitor progress and handholding new IL loan officers
 Provide written and formal feedback to Line Manager, Il Manager and Operations Head on the progress of trainees
 Provide logistical support, course development, delivery, evaluation, performance feedback and cost management
 Perform other duties assigned by Supervisor.

• University graduate in finance, economics, accounting or related field.
• Two-year working experience as microfinance branch manager or in retail banking or sales preferably in the specific market segment for the Individual Lending Unit
• Knowledge of credit processes and policies in financial or microfinance institutions
• Excellent service, communication and presentation skills.
• Excellent time management and planning skills
• Computer proficiency in Microsoft words, excel and power points
• Strong Knowledge of participatory training and Adult education theories advantageous
• Good communication skills in local language, working knowledge of English