1. Operations & Reporting

Monitor Guarantee Letters

Monitor EC Contracts

Monitor Group Life Insurance for CTLI employees

Prepare and assist PIT (Personal Income Tax) filing for WANGA (SEO) on a monthly basis

Review and verify criteria for intern to sales representative transition (monthly)

Prepare Individual Extra Allowance payments (monthly)

Prepare and distribute HRM estimated budget reports (monthly)

Verify sales commissions (Individual Sales, Corporate Sales, AAD, Bancassurance)

Monitor and maintain employee data via Google Forms

2. Global HR Management

Review and approve Time Attendance (TA) and late records

Approve daily attendance, including leave and overtime requests

Manage monthly attendance (Management, Non-Management, Individual Payroll)

Support and resolve Global TA system issues

Coordinate with Global TA Team for system implementation and improvements

Perform monthly leave balance reconciliation

Update opening leave balances for employees joining after April

Input new employee salary data into the HR system

3. Payroll Management

Manage Non-Management payroll calculations

Manage Non-Management + Individual payroll processing

Calculate Personal Income Tax (PIT) for Non-Management and Individual Sales

Process transferred employee data and adjust salaries in the system

Update salary adjustments for intern to sales representative transitions

Verify CTZ payments in payroll system

Reconcile overtime (OT) calculations with payroll and Global HR records

Input new employee salary data into payroll system

Adjust salary for promoted sales representatives

Calculate collector commissions

Calculate individual income tax liabilities

Verify individual sales incentive calculations

4. Recruitment & HR Administration

Supervise and coordinate the full recruitment process (interviews, selection, hiring)

Expand and monitor recruitment channels and conduct CV screening

Track and control recruitment expenses in line with budget

Manage employee documentation lifecycle:

Probation

Confirmation (Permanent)

Transfer

Resignation

Termination / Dismissal

Verify new employee personal data accuracy

Recheck documentation for resignations, terminations, and dismissals

Update increment and promotion data in HRIS

5. Additional Responsibilities

Supervise corporate sales incentive calculations

Participate in payroll processing for Non-Management and Individual Sales staff

Any Bachelor’s degree

Human Resources Management

Diploma or certification in HR Management or Payroll Management (preferred)

Basic knowledge of labor law and taxation (PIT)

Good communication skills (written and verbal)

Ability to coordinate with cross-functional and global teams

Strong teamwork and collaboration mindset