The B2B Assistant plays a key role in supporting the Business Development team to grow corporate partnerships and manage B2B accounts for the taxi service. This position involves coordinating with clients and internal teams to ensure smooth operations, preparing proposals, handling administrative tasks, and maintaining strong client relationships.

Key Responsibilities:

• Assist in identifying and onboarding new corporate clients (e.g., companies, hotels, events, government offices).
• Prepare and share quotations, proposals, service packages, and contracts with potential partners.
• Maintain and regularly update B2B client databases, agreements, and trip usage records.
• Coordinate with the operations team to ensure vehicles and drivers are properly allocated for B2B bookings.
• Support the team in arranging client meetings, presentations, and partnership events.
• Follow up with corporate clients regarding service requirements, trip schedules, billing, and feedback.
• Monitor and track trip performance, service quality, and contract compliance for each B2B account.
• Prepare daily, weekly, and monthly B2B activity and performance reports.
• Handle incoming calls, emails, and inquiries from existing and potential B2B clients.
• Provide administrative support to the Business Development team to ensure smooth execution of B2B activities.

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 1 year of experience in a sales support, admin, or B2B coordination role (transportation/logistics experience preferred).
• Strong communication and interpersonal skills (both written and verbal).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Good organizational and time management skills, with the ability to multitask.
• Detail-oriented and proactive in following up tasks.
• Able to work well with both clients and internal teams.

Preferred Skills:

• Experience in transportation, logistics, or ride-hailing companies.
• Familiarity with corporate travel needs and booking procedures.
• Basic knowledge of CRM tools and reporting dashboards.
• Ability to build and maintain strong relationships with partners.