1. Project Sales Operations

• Follow up on assigned projects and maintain consistent communication with clients, consultants, and internal teams.
• Arrange appointments and meetings with clients, stakeholders, and relevant departments.
• Collect customer orders for invoice preparation and ensure timely stock arrangement and order confirmation for project sales.
• Check and confirm delivery schedules to align with project timelines.
• Provide necessary data for quotations, contracts, and drawings to Sales Admin and Survey Engineers.
• Negotiate installation schedules and technical matters with the Service (SVC) team.

2. Sales Reporting & Analysis

• Compile and submit project-related reports on a daily, weekly, and monthly basis.
• Monitor market demand, analyze sales trends, and track the brand situation.
• Monitor and report on competitor activities and market movements.
• Generate timely sales reports for management and stakeholders.

3. Client Relationship Management

• Develop and maintain strong, professional relationships with both existing and new customers through meetings, calls, emails, and site visits.
• Provide and share product knowledge and technical solutions with owners, customers, and clients.
• Resolve customer concerns by offering accurate product information and responding to inquiries.
• Maintain post-sales follow-up to ensure customer satisfaction and resolve outstanding issues.

4. Cross-Functional Coordination

• Coordinate with departments such as marketing, finance, service, and logistics to ensure sales objectives and project timelines are met.
• Support and lead the internal team to meet assigned targets and timelines.
• Provide project updates to upper management, highlighting progress, delays, or risks.

6. Sales Performance & Target Achievement

• Achieve monthly and annual sales revenue, profit, and growth targets as defined by management.
• Oversee the sales cycle from lead generation to closure, ensuring high customer satisfaction.
• Continuously work to improve the sales process and customer experience.

7. Quotation Preparation & Submission

• Lead the identification and evaluation of high-value tender opportunities through comprehensive market scanning and newspaper monitoring
• Oversee the preparation of complex, high-value quotations and ensure full compliance with technical and commercial requirements
• Authorize and manage the processing of security deposits (typically 10% of contract value) and PO cheque transactions
• Drive continuous improvement initiatives for the tender management process for both government and local.

Job Requirements

• Bachelor’s Degree or Diploma in Business, Marketing, Engineering, or a related field.

• At least 1–3 years of experience in sales, project sales, or sales coordination.

• Basic understanding of project sales processes, quotations, and tender submission.

• Ability to prepare and follow up on quotations, contracts, and project documentation.

• Good knowledge of Microsoft Office applications (especially Excel and Word).

• Target-oriented and able to support the team in achieving sales goals.