About the Role Yangoods is looking for a motivated Digital Sales Supervisor to lead our online sales team. You will oversee sales across digital channels such as Facebook, TikTok, Viber, our website and online marketplaces, working closely with the Marketing team to turn campaigns and leads into real sales and help the business grow. Key Responsibilities Team Management Supervise and guide the daily work of the Online Sales team (Facebook, TikTok, our website and online marketplaces) Set sales targets and track weekly and monthly performance Train and coach team members to improve their sales and service skills Plan work schedules and shifts Sales Operations Make sure customer inquiries and online orders are handled promptly Maintain high customer service standards and resolve complaints Develop sales scripts and promotional offers together with the team Encourage upselling and cross-selling Marketing Collaboration Work with the Marketing team to align campaigns and promotions with sales activities Share customer feedback and market trends with the Marketing team Manage the conversion of leads generated from ad campaigns Reporting and Coordination Prepare daily, weekly, and monthly sales reports for management Analyze sales data and recommend improvements Coordinate with Stock, Logistics, and Order Fulfillment teams
Key Responsibilities A. Channel Operations Management • Manage daily operations across consignment and wholesale accounts. • Coordinate product delivery, stock allocation, replenishment, and stock transfers. • Monitor sales performance and inventory levels across all partner locations. • Handle monthly sales reconciliation, commission calculations, and payment follow- ups. • Coordinate product returns, damaged goods, and stock discrepancies. • Ensure partners follow agreed pricing, commercial terms, and company policies. B. New Business Partner Development • Identify and research potential consignment and wholesale business partners. • Proactively approach and introduce Yangoods products and business opportunities to prospective partners. • Arrange meetings and present company profiles, product collections, and partnership proposals. • Explore potential sales channels, retail locations, corporate partnerships, and other business opportunities. • Support partnership negotiations, commercial proposals, and agreement processes.• Follow up with prospective partners and coordinate onboarding of new accounts. • Maintain a database of potential partners and track business development progress. C. Sales Performance Monitoring & Reporting • Monitor daily, weekly, and monthly sales performance by channel and account. • Prepare sales reports and analyze performance trends. • Track sales targets, sell-through rates, and inventory aging. • Identify slow-moving products and recommend promotional or stock rotation plans. • Provide regular performance updates to the Sr. Consignment & Wholesale Executive. D. Inventory & Documentation Control • Maintain accurate stock records for all channel accounts. • Conduct regular stock reconciliation with business partners. • Ensure proper documentation for stock issuance, transfers, returns, and adjustments. • Coordinate with Warehouse and Finance teams to resolve inventory and payment discrepancies. • Maintain updated partner databases, sales records, and commercial agreements. E. Cross-functional Coordination • Coordinate with Merchandising, Retail, Warehouse, Finance, and Marketing teams. • Support the execution of sales campaigns, promotions, and partner activities. • Follow up on operational issues and ensure timely resolution. • Support the Sr. Consignment & Wholesale Executive in implementing channel development plans and achieving sales targets.